Suitability Principal Job Springfield area,Massachusetts USA,Management

The Opportunity

As a Suitability Principal, you will conduct back-office reviews and provide firm acceptance of new business submissions, as well as suitability reviews for accounts clearing through National Financial Services (NFS) as well as accounts held directly with various sponsors/carriers. In this role—and in all roles at Mass Mutual—you will demonstrate accountability, agility, inclusivity, business acumen, and courage, even in difficult situations.

We also highly value strong communication skills, a passion for learning, leadership, resilience, and self-awareness.

The Team

The MML Investor Services (MMLIS) Society
1851 Wealth Management Team provides white-glove, concierge-level operational support and service to our top-tier Wealth Management advisors. We review and process all MMLIS new business for these advisors and facilitate most post-account-opening functions. Our strategy is to grow and retain our most successful and influential advisor population nationwide by providing an operational experience that is laser-focused on making it easy to do business with us.

We provide tailored telephone support and partner closely with all Service and Operations areas within MMLIS, including MMLIS Product, MMFA Leadership, Legal, and Compliance.

Key Responsibilities Include but no limited to:

Conduct back-office reviews and provide firm acceptance of new and existing submissions related to primarily: brokerage, advisory, variable annuity, and to a lesser extent various other lines
Review registered representatives’ trading activity by applying supervisory control procedures and firm policies. Develop subject-matter expertise across the new business lines referenced above, including a solid understanding of the firm’s platforms and systems.

Determine the root causes of issues, develop solutions, and, when appropriate, resolve matters independently without management supervision
Implement and manage the firm’s operational and supervisory procedures
Communicate effectively with registered representatives, agency personnel, and internal business partners, including Compliance, Field Inspection, and Regional Supervisory Directors. Perform specialized regulatory reviews of securities, such as options and municipal securities, as needed.
Resolve complex issues that require advanced critical thinking.
Consult with registered representatives, Agency Supervisory Officers, and Regional Supervisory Directors, providing guidance on suitability concerns and requirements
Consistently identify trends and report risk-mitigation measures to management.

The

Minimum Qualifications

FINRA Series 7 & 24 required at time of application
2+ years MMLIS experience and / or 3+ years experience conducting suitability
High School Diploma/GED/HiSET
Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators
Candidates residing within 50 miles of Mass Mutual office will be expected to work a Hybrid schedule of 3 days a week in the Springfield office

The Ideal Qualifications

3+ years MMLIS experience and / or 4+ years experience conducting suitability reviews within the Alternative Investment space
Ability to work in a fast-paced, ever-changing environment
High degree of ownership and sense of urgency
Superior customer service skills
Excellent interpersonal skills; a collaborative, self-motivated approach; patience; and an approachable style
High aptitude for effective problem resolution
Strong organizational and time-management skills
College degree preferred, with a concentration in business or finance
Passion for embracing business process improvement opportunities
Must be able to think independently and tactfully challenge the opinions of others

What You Can Expect at Mass Mutual

Mass Mutual offers the…