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Director, Facilities Operations

Job in Springfield, Hampden County, Massachusetts, 01101, USA
Listing for: Babson College
Full Time, Part Time position
Listed on 2026-11-01
Job specializations:
  • Management
    Maintenance Manager, General Management
  • Maintenance/Cleaning
    Maintenance Manager
Salary/Wage Range or Industry Benchmark: 139559 - 155065 USD Yearly USD 139559.00 155065.00 YEAR
Job Description & How to Apply Below
Introduction

Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic & social value. It's an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning opportunities, outstanding benefits, rich rewards, wellness programs, and a genuine dedication to creating a diverse, multicultural & inclusive community.

Overview

The Director, Operations supports the Senior Director of Operations in overseeing daily operations for Babson buildings, grounds, and site infrastructure. Responsible for managing building maintenance and repairs, building services, grounds maintenance, fleet operations, service response, and events support. Assists with operating and capital budget planning, coordinates resource deployment, supports continuous improvement initiatives, and works with campus partners, vendors, and Facilities leadership to ensure operational procedures are executed safely, efficiently, and in alignment with department standards.

This is an exempt position with the following pay range: $139,559 - $155,065; the role is also eligible for bonuses based on performance and budget.

Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week.

  • Insurance Coverage
    :
    Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits.
  • Time Off
    :
    Starting at 3 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President’s holidays are determined each year.
  • Retirement
    :
    Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
  • Additional Benefits
    :
    Wellbeing programs, virtual fitness platform, and employee assistance program.

All questions or concerns about this posting should be directed to the Office of Human Resources at hr.

Responsibilities
  • Manages day-to-day operations for assigned buildings, grounds, and site infrastructure at the College, including building maintenance and repairs, building services, grounds maintenance, fleet operations, service response, and events support. Ensures service expectations are met or exceeded internally and externally.
  • Supports the Senior Director, Operations in managing annual operating and capital budgets for Facilities Operations units, including building services, trades, grounds, fleet, events support, and utilities. Provides budget updates, recommends priorities, and assists in aligning resources with departmental needs.
  • Monitors personnel, materials, and supplies budgets to optimize performance while minimizing costs. Reviews expenses on an ongoing basis and recommends cost savings measures as needed to maintain operations within approved budgets.
  • Oversees the service response function to assure high-quality customer response for service requests.
  • Coordinates the utilization of trades personnel and contracted services to support effective distribution of resources.
  • Supports planning and implementation of professional development for operations personnel.
  • Assists with utility procurement strategy and department-wide planning for energy conservation, in coordination with the Senior Director, Operations and appropriate campus partners.
  • Implements regular operational reviews and reporting practices to support continuous improvement.
  • Collaborates with the capital projects group to advise on project planning and design so that projects are built according to department standards, designed for efficient maintenance, and built to last. Provides operational input for capital plant…
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