Shift Supervisor, Springfield, MA

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Admin Support 530 FT Full-Time Springfield, MA, US 1 Attachments

The Key Program is currently seeking a Shift Supervisor for one of our Springfield Residential Group Homes. The program serves 9 clients from 10-17 years old. The schedule will include a variety of nights, weekends, and holidays. Join a dedicated team of supervisors, clinicians, and direct care staff to maintain a trauma-sensitive, structured, and therapeutic environment where teens can thrive. Be a part of an organization that values employee well-being and promotes a positive work/life culture.

Wage: Competitive hourly wage: $25.25

Additional compensation is provided for bilingual skills and our generous employee referral bonus program.

Insurance: (See attachment for contribution details)

• Key offers Blue Cross Blue Shield Blue Benefits covering over 90% of medical premiums and 70% for dental premiums with low deductibles and co-pays.

Professional Development: (See attachment for details)

• Tuition assistance is available for degree or certification programs. Scholarship opportunities are provided for clinical-related graduate programs.
• Key is an internship placement site where employees can fulfill internship requirements for college credit.
• Intensive training, professional development and opportunities for advancement are available.

Self-Care and Paid Time Off Benefits:(See attachment for details)

• 3 weeks/vacation, 2 weeks/sick time, 3 days/personal, 3 days/bereavement and 12 paid holidays for Full-time staff.
• Free, confidential employee assistance program for employees and adult household members for support with mental and physical health, financial, family, legal, parenting and other concerns.

Other:

• Reimbursement equivalent to IRS rate for work-related travel.
• 403(b) retirement savings account (tax-deferred).

Qualifications:

• A bachelor’s degree is preferred, preferably in a human service-related field.
• 1-3 years' residential program care experience is required.
• Prior supervisory experience is preferred.
• Must be at least 21 years of age and have a valid driver's license and legally registered and insured vehicle for work use.

And

• Commitment to participate in required trainings and certifications in FA/CPR/AED, MA Medication Administration Program (MAP) and Crisis Prevention Institute (CPI) Crisis Intervention.

Responsibilities:

The Shift Supervisor provides on-site management assistance during their shift in the areas of program administration, client and family services, and staff training:

• Program administration – coordinate program services, activities, and schedules.
• Personnel administration - ensuring adherence to agency and program policies.
• Assist the clinical and supervisory team with case management responsibilities with our children/ youth and families.
• Lead shift and coordinate daily program activities and assign responsibilities to case worker staff.
• Help to ensure clients receive quality services that comply with standards and regulations.
• Develop positive working relationships with funding sources and all other collaterals.
• Promote family-centered and strength-based philosophies within the program.
• Staff training and development- assist case workers in their assessment and treatment of clients.
• Ensures adherence to safety procedures.
• Provide crisis intervention and behavioral management in accordance with Key policy.
• Coordinate and assist in conducting client intakes during nights and weekends.
• Ensure appropriate youth to staff ratio coverage and provide direct support coverage if necessary.
• Monitor and implement safety and security policies and…