Communications Specialist

Description

Canopy Management Group is an accredited Association Management Company (AMC) based in Springfield, MA. We partner with associations, nonprofits, professional societies, and member organizations to provide customized operational and strategic support that helps industries and communities thrive.

Our work is relationship-driven, collaborative, and intentionally personalized. We support organizations across a wide range of industries by helping strengthen member engagement, leadership development, education, events, communications, and operations.

At Canopy, we believe strong communities create stronger organizations and industries. We build long‑term partnerships with the clients we serve and work closely with leadership, volunteers, and members to create meaningful impact.

We’re a collaborative team that values curiosity, accountability, quality, continuous growth, and community‑building. Every team member contributes to the relationships and support structures that help our clients succeed.

In this role, you’ll build an understanding of your clients – their audiences, goals, and the communities they serve – and help bring their communications to life. You’ll support efforts that strengthen connections, engage members, and move each organization’s work forward.

You’ll create and coordinate a variety of communications, from emails and newsletters to website copy updates and campaign materials, while helping manage projects across multiple clients. You’ll partner closely with teammates, clients, and volunteer leaders to ensure everything is clear, organized, and aligned with each organization’s voice.

This is a great opportunity for someone who loves writing, and enjoys balancing creativity and organization in a collaborative, relationship‑driven environment.

You may currently work in communications, marketing, membership services, public relations, or client services and are looking for a role where you can contribute more strategically, build stronger relationships, and work on a broader variety of projects.

You enjoy balancing creativity with organization. You’re proactive, thoughtful, and able to manage multiple priorities while maintaining strong attention to detail. You communicate clearly, collaborate well with others, and take ownership of your work.

You’re someone who naturally thinks beyond the immediate task, considering how communications support engagement, strengthen communities, and help organizations achieve long‑term goals.

Most importantly, you enjoy relationship‑driven work and want to be part of a team that values collaboration, continuous improvement, and meaningful partnership.

• Coordinate timelines, approvals, and inputs for communications projects to ensure written deliverables are completed accurately and on schedule.
• Collaborate with internal teams, clients, and volunteer leaders to gather information needed to draft, edit, and finalize communications.
• Participate in client meetings to understand communication needs and translate follow‑up items into clear written materials or messaging plans.
• Support conference, webinar, and event communications, including promotional copy, attendee messages, reminders, and post‑event follow‑up.
• Maintain organized records of content assets, templates, calendars, drafts, and approved communication materials.
• Contribute as a collaborative team member while keeping writing quality, message clarity, and audience engagement at the center of the work.

• Plan and manage communications calendars across multiple clients and communication channels.
• Write and…