Emergency Department Manager

Overview

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence, is looking for an Emergency Department Manager.

• Clinical Practice and Quality Outcomes: The Nurse Manager is accountable for ensuring excellence in the clinical practice of nursing and the delivery of patient- and family-centered care. Delivers on our organizational service excellence promise in all unit practices and programs, as evidenced by relevant metrics. Provides leadership in proactively developing quality driven, cost effective improvement initiatives. Collaborates and partners with members of interdisciplinary team to achieve outcomes in performance improvement efforts.

• Human Resource Leadership: The Nurse Manager leads a positive work environment that facilitates the delivery of excellent patient and caregiver experiences. Staff are highly engaged, as evidenced by relevant metrics. Individual and collective practices reflect the core principles of Magnet. Initiates and manages necessary change, providing support and resources to staff. Seeks opportunities to build working alliances with other professional groups.
  
  Creates opportunities for shared governance in order to effectively solve problems. Fosters learning and professional growth opportunities for all staff. Communicates and holds staff accountable to clear performance expectations. Establishes staffing plans that respond to changing needs of the unit.

• Management of the Patient Care Environment: The Nurse Manager is a leader who is highly visible on the patient care unit and is responsible for the effective management of patient progress and outcomes of care. Leads collaborative efforts with other departments and disciplines to meet patient care needs. Accountable for unit issues, including the adequacy of appropriate materials and equipment, until resolution occurs.

• Financial Growth and Stewardship: The Nurse Manager is accountable to manage within budget as evidenced by metrics. Stewards financial resources and promotes growth by developing business plans and budget for their unit per organizational goals and other relevant factors. Establishes expectations with and holds accountable staff regarding the delivery of high quality, affordable care. Responds to budget variances in a proactive, timely manner.

• Operational Planning: The Nurse Manager, in concert with nursing and medical director, sets a progressive pace for performance improvement and, based on assessment of internal and external influences, creates and implements plans that have a positive impact on the delivery of patient care and a positive work environment.

• Experience diverse pathologies and acuity as we serve over 122,000 adult and pediatric patients annually.

• Our 72,000 square foot ED is equipped with 94 private rooms, separate pediatric ED, separate behavioral health rooms and top-of-the-line technology.

• Providers are engaged in the department process.

• Staff committees are set up to implement change and create dynamic teams that work well together.

• BMC is a major referral care center and the only Level 1 trauma center and pediatric trauma center in the area.

• Full Time 40 hours

• Unit:
  Adult/Pediatric Emergency Department

• Location:
  
  Baystate Medical Center Springfield

• Excellent Compensation

• High-quality, low-cost medical, dental and vision insurance

• Pet, home, auto and personal insurance

• Certification and continuing education reimbursement

• Nursing forgivable loan program

• 403b retirement company match & annual company contribution increase based on years of service

• Life insurance

• First time homebuyer program

• Free money coach advice from a certified professional

• Reimbursement for a variety of wellbeing activities, included but limited to: gym membership and equipment, personal trainer, massage and so much more!

• Wellbeing programs that include but are not limited to mental, physical, and financial health

• Successfully passed Board of Registration in Nursing Examination and is…