Nurse Manager – Contingent Staffing

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Location:

Baystate Health

Baystate Health is seeking a Nurse Manager – Contingent Staffing to oversee the comprehensive management and daily operations of the contingent and per diem clinical workforce throughout Baystate Health. Reporting to the Vice President of Clinical Business Operations, this role oversees and manages contract labor and collaborates with inpatient nursing unit leaders to support staffing, operational efficiency, and quality standards.

The Nurse Manager – Contingent Staffing role offers the opportunity to manage contingent, per diem, and Flex Team workforce operations; serve as the primary liaison with personnel agencies; implement business strategies; support staff retention and professional advancement; and maintain standards for nursing practice.

• Oversee the contingent and per diem clinical workforce, Flex Team members, and contract labor, ensuring individuals meet role qualifications.
• Collaborate with inpatient nursing unit leaders, resource staff, core staff, and department managers to support cost-effective staffing outcomes and optimal coverage.
• Serve as the primary liaison with personnel agencies, assess staffing requirements, initiate placement requests, review candidate portfolios, and oversee preparatory steps before patient care assignments begin.
• Maintain data systems and statistical databases, evaluate current and proposed staffing models, and provide recommendations to the Vice President of Clinical Business Operations.
• Identify and resolve system challenges affecting departmental and institutional objectives and manage change with support for personnel.
• Coach, mentor, and role model for staff while supporting professional growth, ongoing learning, clinical skills, and constructive feedback.
• Analyze staffing patterns and department utilization of resources to develop goals, action plans, and initiatives that support positive outcomes.
• Ensure resource staff teams deliver high-quality patient care and collaborate with organizational leaders to develop and implement clinical processes that support quality and safety goals.
• Schedule:
  
  Monday through Friday, business hours
• Other Scheduling Requirements:
  Additional hours may be required based on staffing and departmental needs.

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health &…