Food Services Lead R38360

Food Services Lead, Full Time, Days R38360

Join to apply for the Food Services Lead, Full Time, Days R38360 role at Baystate Health.

Req#: R38360

Category(s): Trades/Engineering/Facilities, Food and Nutrition

Full Time / Part Time: Full Time

Shift: Second

Note:

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum: $20.38 – $23.43 – $27.53

Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Food Services Lead to join our team in Springfield, MA.

• Full Time, 2nd Shift (Days)
• 40 hours/week
• Working hours are typically between 10:00AM-8:00PM
• Rotating holidays and weekends are required

• Baystate Main Campus, 759 Chestnut Street, Springfield, MA

• Excellent Compensation
• High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, including gym membership, equipment, personal trainer, massage and so much more

• Experience in food services industry
• 1-2 years' experience in customer service
• Leadership/supervisory experience strongly preferred
• Ability to work rotating days, including weekends and holidays
• Ability to multitask
• Computer literate
• Strong communication skills, both verbal and written

Under the direction of the supervisor/manager, performs a wide variety of tasks pertaining to the direction and assisting the Dining Services and Food Service personnel with the day‑to‑day operation of the cafeterias and patient tray assembly process. Assist and coordinate personnel activities, including scheduling, training, and inspections. Make recommendations on employee transfers, promotions, and disciplinary actions in coordination with the supervisor/manager.

Ensures the lines of communication are maintained by completing the end‑of‑shift report for the next supervisor's awareness.

• Supports supervisor with the day‑to‑day operation of cafeteria, kitchen, and patient meal service areas, maintaining a customer‑first focus, cleanliness, and product presentation. Performs opening and closing duties as assigned, following checklist.
• Proactively identify and resolve issues involving food products. Assure employee compliance with safe food handling procedures. Monitors food product holding temperatures.
• Supports departmental policies and procedures
• Participates in training new staff
• Assist with coordinating sick time, vacation time, and various schedule changes with the manager. Reports staffing concerns/scheduling/Kronos discrepancies to supervisor.
• Through the electronic work order system, identifies equipment needing repair and places work orders.
• Cash reconciliations in all operations, coin orders, fast cash, and report any issues to the supervisor.
• Ensures proper wearing and usage of PPE; masks, single‑use gloves, and hair restraints are appropriately used and worn.

We strive to be the place where we can help you build the career you deserve – apply with your resume today – YOU belong at Baystate!

GED or HiSET (Required)

Serv Safe Food Handlers Certified – Serv Safe National Restaurant Association

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.