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Guest Experience Lead — POS & Upsell

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Moe's
Full Time position
Listed on 2026-10-17
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Fast Food / Food Service
Salary/Wage Range or Industry Benchmark: 30000 - 38000 USD Yearly USD 30000.00 38000.00 YEAR
Job Description & How to Apply Below

Moe's in Springfield is seeking a Key Holder to ensure guest satisfaction, accuracy in order taking, and smooth operation of daily service. You will help maintain cleanliness, assist with food preparation, and support a welcoming atmosphere for guests.

The role involves using the POS to handle payments, upselling menu items, and coordinating with the team to uphold Moe’s service standards.

As a Guest Experience Lead — POS & Upsell, you will play an important part at Moe's in Springfield, MA, United States.

Join Moe's and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Guest Experience Lead — POS & Upsell role at Moe's, based in Springfield, MA, United States.

We are looking to fill the Guest Experience Lead — POS & Upsell position at Moe's in Springfield, MA, United States.

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