Customer Account Representative

Job Overview

Join to apply for the Customer Account Representative role at Rent-A-Center
. The position offers a starting hourly rate of $18.05 to $19.55 per hour.

• Paid Time Off and Sunday Off – We are Closed!
• Full‑Time Employment and a Consistent Schedule
• Weekly Pay (company wide)
• Award Winning Culture with the Opportunity to Advance
• Great Benefits:
  Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

Provide customers access to high‑quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives.

A day in the life of a Customer Account Representative includes:

• Customer Service:
  Provide friendly, top‑notch customer experiences through "white glove" service with a servant’s heart in our stores and in customers' homes, obtaining new rental orders on the sales floor and over the phone.
• Deliveries & Pickups:
  Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, following handling and transportation procedures and keeping vehicles clean and properly maintained.
• Merchandising:
  Maintain an inviting store with organized product and cleanliness, refurbishing merchandise to like‑new condition and keeping showroom dusted, vacuumed and organized.

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record – you will be driving company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

• Seeking more than just a job, but a CAREER.
• A desire to improve our customers' lives.
• A hunger to learn the business.
• Grit and determination.

The physical demands described here are representative of those that must be met by a coworker to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All coworkers are expected to adhere to all company safety guidelines while meeting the physical demands of the job.

This is a full‑time position, with hours/days of work Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.