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Operations Associate — Fast-Paced Lottery Order Fulfillment

Job in Springfield, Hampden County, Massachusetts, 01101, USA
Listing for: DraftKings Inc.
Full Time position
Listed on 2026-11-01
Job specializations:
  • Retail
    Customer Service Rep, Retail Support, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 22000 - 31000 USD Yearly USD 22000.00 31000.00 YEAR
Job Description & How to Apply Below

Draft Kings Inc. is hiring an Operations Associate for our fast-paced fulfillment center in Massachusetts. You will manage customer lottery ticket orders and redemptions, keep order statuses up to date, and ensure efficient processing while maintaining equipment operations.

This role supports our Jackpocket product and contributes to a smooth customer experience in a growing industry. The position offers a $2,000 sign-on bonus after 90 days and requires flexibility to work a dynamic schedule,

Step into the Operations Associate — Fast-Paced Lottery Order Fulfillment role at Draft Kings Inc. in MA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in MA, United States.

Position Requirements
10+ Years work experience
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