Account Manager, Enterprise Partnerships & Licensing

• Owning your ambition and fueling your career growth.
• Thriving in a supportive team environment that inspires you to strive for excellence.
• Joining a colorful company with a proven track record of success and an exciting future ahead.

It's all possible with a role at X-Rite Pantone, the global leaders in color science and technology.

X-Rite Pantone, a Veralto company, provides complete end-to-end color management solutions for clients in every industry where color matters. At X-Rite Pantone, you'll blend the art and science of color to help customers inspire, select, measure, formulate, communicate, and match color so users get color right the first time, every time. Along the way, you'll build a vibrant career through rich skill-building opportunities, on-the-job learning, coaching, and development that support your continued growth.

Reporting to the Senior Global Sales Director, the Account Manager, Enterprise Partnerships serves as the primary post-sale relationship owner for Pantone Color Institute (PCI) and Enterprise Licensing customers.

In this role, you'll be responsible for managing client relationships following contract execution, ensuring successful project delivery, and driving customer satisfaction, retention, and long-term account growth.

Working closely with Enterprise Sales Directors across North America and EMEA, the Account Manager will serve as the primary point of contact for clients, coordinating internal teams and stakeholders to ensure seamless execution of engagements. Responsibilities include managing PCI consulting projects such as brand partnership campaigns, color strategy initiatives, workshops, palette development, and trend forecasting.

Additionally, the Account Manager will oversee a portfolio of B2B licensing renewals and Custom Color partnerships across industries including materials, manufacturing, retail, and digital platforms. By building strong client relationships, managing renewals, and identifying cross-selling and upselling opportunities, this role will help strengthen existing partnerships and drive sustainable business growth.

• Serving as the primary day-to-day contact for enterprise customers following contract execution.
• Building strong relationships with client stakeholders and becoming a trusted advisor throughout the partnership lifecycle.
• Activating and coordinating Pantone Color Institute consulting engagements, including brand partnership campaigns, color strategy initiatives, workshops, palette development, and trend forecasting projects.
• Partnering with organizations across industries to help them maximize the value of their Pantone investments and partnerships.
• Translating client objectives into clear project plans, milestones, timelines, and deliverables while proactively managing risks and expectations.
• Leading customer business reviews and strategic check-ins to ensure customers achieve their objectives and realize measurable value from their engagements.
• Partnering with Enterprise Sales Directors to support renewals, strengthen long-term customer relationships, and identify opportunities for growth across existing accounts.
• Managing Custom Color projects and B2B licensing partnerships while collaborating closely with legal, finance, operations, sales, and delivery teams.
• Serving as the central point of coordination across internal and external stakeholders to create a seamless customer experience from project activation through renewal.
• Maintaining accurate account plans, forecasts, renewal pipelines, and customer activity within CRM platforms to support proactive account management and business planning.

• 5-8 years of experience in Account Management, Customer Success, Client Services, or another customer-facing role.
• Demonstrated success managing enterprise-level B2B customer relationships.
• Experience coordinating complex projects, deliverables, timelines, and stakeholder communication across multiple functions.
• Experience supporting customer retention, contract renewals, and account growth initiatives.
• Strong communication, organizational, and project management skills.
• Experience utilizing CRM tools to manage customer activity, forecasts, and account plans.

X-Rite Pantone is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global…