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Assistant Security Manager - MGM Springfield

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: MGM Resorts International
Full Time position
Listed on 2026-01-01
Job specializations:
  • Security
    Security Manager
Salary/Wage Range or Industry Benchmark: 44360 - 58555 USD Yearly USD 44360.00 58555.00 YEAR
Job Description & How to Apply Below
Assistant Security Manager - MGM Springfield page is loaded## Assistant Security Manager - MGM Springfield locations:
Property - MGM Springfield time type:
Full time posted on:
Posted Yesterday job requisition :
270128

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International
** THE JOB:
** The
** Assistant Security Manager
** plays a crucial role in supervising shift employees, ensuring operational efficiency, and maintaining safety for both guests and staff, all while adhering to company policies and relevant regulations. This position involves performance oversight, shift scheduling, and fostering a secure environment, contributing to the overall effectiveness and compliance of security operations.

** THE DAY-TO-DAY:
*** Manage security officers, department operations, and support staff, to include interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverage
* Oversee guest and employee safety by promoting a safe and secure environment and implementing and enforcing state, local jurisdiction, regulatory, and company policies and procedures
* Act as a liaison with the appropriate outside agencies during security incidents
* Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary
* Monitor and support security-related processing
* Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern
* Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes
** THE IDEAL CANDIDATE:
*** Ability to maintain professionalism and master leadership abilities
* Perferred knowledge and understanding of resort, casino and/or hospitality investigation
* Preferred proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
* Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
* Has high school diploma or GED
* Preferred, has 2+ years of in direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity or prior relevant experience
* Can work varied shifts, to include weekends and holidays
** PERKS & BENEFITS:
*** Healthcare, and 401K benefits
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
* Free meals in our employee dining room
* Free parking
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
** VIEW

JOB DESCRIPTION:

**** Pay Range:
** The pay range for this role is:$44,360.04 - $58,555.89

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities…
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