Residential Service Electrician - MA

• Location 1980 Turnpike Street,North Andover, MA, 01845,United States
• Base Pay $38.00 - $55.00 / Hour
• Employee Type FT Non-Exempt

The Residential Service Electrician is a licensed field professional responsible for diagnosing, troubleshooting, repairing, and maintaining residential solar PV, battery storage, and EV charging systems. This role provides field leadership to apprentices, adheres to approved scope and time authorizations, and ensures work is accurately documented and closed out promptly to support timely billing.

• Respond to residential electrical service calls and complete safe, code-compliant repairs, coordinating with manufacturer tech support as needed.
• Support remote troubleshooting and provide clear technical findings to Service Coordinators and Technical Specialists.
• Lead roof work directly or through planning and real-time oversight to ensure safe access, fall protection, and proper roof protocols.
• Train and mentor apprentices and junior technicians by assigning tasks, verifying quality, and coaching safe, in-scope work habits.
• Execute work strictly within approved scope, estimate, and time; stop and escal…
• Communicate professionally with customers about findings, approved work, and next steps; escal…
• Complete accurate CRM documentation (notes, labor, materials, photos) the same day whenever possible and correct gaps before leaving the site.
• Gather warranty documentation, including photos, equipment identifiers, and failure details.
• Maintain safe, clean, and organized job sites and coordinate with teammates to minimize downtime.
• Maintain licensing, continuing education, and safety compliance; correct unsafe behaviors on site.
• Care for company vehicles, tools, and equipment and operate take-home vehicles safely and professionally.

• Electrical license
• Highly organized & have ability to multi-task and set priorities
• Competence in design of photovoltaic systems including electrical wiring, controls and component specification
• Strong computer skills including Excel, Word, e-mail andweb based applications
• Must have valid driver’s license and clean driving record
• Good at problem solving and working with tools
• Excellent capacity to work in a team – ability to foster a positive team environment
• Comfortably able to lift 50lbs, climb ladders, work with tools, work in crawl spaces, and work on high roof tops in varying hot and cold temperatures
• Effectively coordinate and communicate with others (customers and co‑workers)
• Ability to succeed in a fast‑paced community environment
• Safety conscious – must be comfortable enforcing safety rules with everyone,including supervisors, customers, and co‑workers
• Efficient – able to produce significant output with minimal waste
• Teamwork – reaches out to peers and cooperates with supervisors to establish collaborative working relationships
• High Standards – expects personal performance to be nothing short of the best
• Code of Conduct – you will be a guest at our customer’s home and are expected to act accordingly, you will sign and live up to our Code of Conduct
• Flexible – adjusts quickly to changing priorities and conditions. Copes with change well
• Proactive – acts without being told what to do. Brings new ideas to the process and procedures

• OSHA 10
• EPA Certification
• College Degree
• NABCEP certification
• Other manufacturer certification/training

Beginning April 2026, as part of our hiring process, we will conduct job‑related background checks after a conditional offer is made. We are committed to fair‑chance hiring and evaluate results thoughtfully, consistently, and in accordance with applicable laws. Additionally, some roles require a valid driver’s license and may include a motor vehicle record…