Residential Counselor II | YCCS

Job Information

Job Category
:
Operations - Community Service

Requisition Number
: RESID
003195

• Posted:
  December 31, 2025
• Full-Time

Showing 1 location

YCCS
385 Maple Street
Springfield, MA 01105, USA

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission.

There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement
• Hourly Rate | $21.50

• Culturally Diverse population
• Clinical Licensing Support

Residential Counselor

Springfield, MA

Bilingual candidates encouraged to apply.

EOE M/F/D/V.

Union/Non-Union.

We’re looking for a Residential Counselor I and II for our YCCS. YCCS is a Community Based Acute Treatment Facility, where acute residential service is available to individuals up to and including 18 years of age. The program offers short-term, 24/7, staff-secure, safe, and structured crisis treatment services in a community-based program that serves as a medically necessary, less-restrictive, and voluntary alternative to inpatient psychiatric hospitalization.

Full-Time, Part-Time, and Relief positions

Shifts:

2nd, Weekends, evenings, and overnight help wanted

• To implement each client's individual Level Plan objectives under the direction of the Clinical Supervisor and Residential Counselor Milieu Manager.
• To accurately log all required documentation.
• Responsible for acting as a "Staff Advocate" for one client. to Program and Staff Development Services
• Necessary to meet overall program and agency goals, and provide support to management and program staff.
• To work as a cooperative team member and to be a positive role model for clients.
• To assist clients in carrying out daily tasks and responsibilities including cleaning, cooking, and laundry. To willingly perform these tasks when clients in a fair and consistent manner.
• To plan and organize a variety of appropriate recreational and social activities.
• To assume other duties and responsibilities as requested by the Program Director or Program Supervisor
• Necessary to meet administrative requirements of the job by government bodies, funding sources, agency policy, etc.
• Knowledge of Agency policies, practices, and procedures and to meet all rules and regulations of the Agency.
• Attends required mandatory Staff meetings.
• Participate in all Departmental trainings as directed by Program Director.
• Professional Growth and Development
• Necessary to develop to full potential professionally.
• Seeks and uses management staff for training and supervision.
• Attends Agency and Department required meetings and training.

• Good communication skills both verbal and in writing.
• Ability to deal with conflict in an appropriate manner.
• Ability to maintain proper attendance.

• High School Diploma/GED required.
• Previous work in the related field dealing with youths is preferred.
• Must possess the ability to communicate effectively in a professional manner both verbally and in writing.
• Ability to work as a team member.
• Experience working with LGBTQ, Bi-cultural, bilingual youth of different ages welcome to apply.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.