Visit Monitor_Supervised Visitation_Every Week_PT

Reports to:

Direct Care Supervisor of Supervised Visitation

Schedule:

Part time, Every Other Friday 5pm-9pm;
Saturday, 8:30am-3:30pm, with flexibility to meet program needs including evening / weekend service

Location:

Springfield/FlorenceFLSA Status:
Non-Exempt Starting Rate: $23.00/hour

The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. We provide a safe place for survivors of domestic violence, sexual assault, and human trafficking. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, HIV education and testing, and vocational training. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus.

Expectations of all employees

In the performance of essential and general job responsibilities, all YWCA employees are expected to:

Demonstrate commitment to the YWCA’s mission and principles of trauma-informed work.

Represent the YWCA in a professional and competent manner to participants, community members, organizational partners, and other stakeholders.

Support policies, practices, and decisions that demonstrate our shared accountability for racial equity.

Foster a positive working environment.

Coordinate efforts across teams, programs, and partner organizations.

Maintain professional behavior and strict confidentiality.

Position Purpose The YWCA’s Supervised Visitation Program allows parents in high conflict or high risk situations to spend time parenting their child in a safe, structured, and supportive environment. Trained Visit Monitors support the non-custodial parent in developing a healthy and loving relationship with their child while following all policies and guidelines designed to ensure safety. The Visit Monitor is also responsible for communicating regularly with the Direct Care Supervisor regarding the status of visits and any concerns.

Essential Responsibilities Assist with set up and closing (setting up of rooms and cleaning up at end of the day).Prior to client arrival, review case in the data system

Assist in ensuring that parents are following arrival and departure procedures.

Ensure all equipment is ready for visits.

Monitor and observe of non-residential parent visits with children while keeping accurate and detailed factual notes, documenting interactions on observation forms for visits, and noting child’s appearance and apparent readiness for visit.

Model appropriate parenting behavior and encourage healthy parent child relationships.

Ensure compliance with center rules and policies while making interventions as necessary.

Communicate in a timely manner with Direct Care Supervisor on any incidents and issues.

Ensure that transportation of children at exchanges and visits adhere to all safety laws/policies regarding seat belts and car seats.

Attend supervision, trainings and staff meetings as required.

Ability to resolve conflict using de-escalation techniques and trauma informed skills

Other relevant duties as necessary.

Qualifications Associate’s degree plus 1 - 3 years of experience in human services;

Excellent verbal, written, and organizational skills, including computer skills;

Prior experience working with survivors of violence and/or those who have perpetrated violence in an intimate partner relationship;

Experience and knowledge of child development and impact of domestic violence on children;

Experience with survivors of gender-based violence and exploitation;

Understanding of both interpersonal and structural racism and bias;

Reliable transportation, safe driving record, and valid driver’s license required. Must be able to be covered by the agency's…