Skip to content
×

Protective Services Support Specialist

Listing for: Greater Springfield Senior Services, Inc. (GSSSI)
Full Time position Listed on 2026-10-20

Job Description & How to Apply Below

35 hours/weekNOT Remote Responsible for assisting older at-risk adults within the Protective Services department, and Anchor program and has the ability to receive screened-out referrals pertaining to housing and provide case assistance to the Protective Services Workers with collateral calls in order to appropriately determine/ assess risk.

Appropriately use documentation systems such as; APS and Form Site in order to appropriately document all contact with collaterals, intake assessments, and enter case progress notes. Receive referrals pertaining to housing and request for case assistance in order to minimize case backlog and appropriately assess risk in a timely manner. Completes collateral calls for active investigations and housing intakes to be completed within 48 hours in order to appropriately allow time for review of the following records;

APS and Form Site. For further information regarding appropriate referrals regarding housing please refer to the Housing Specialist Policy found in the S drive.

Adhere to supervision requirements in accordance with GSSSI Policy, request additional guidance/directives with complex situations, and notify the overseeing PSS of completion of collateral calls in order to ensure appropriate case assignment is taking place. Appropriately track in an Excel spreadsheet case assistance provided for each assigned case, completion dates of collaterals calls, and debrief their direct PSS so they are prepared to debrief the Interdisciplinary team.

Provide a monthly Excel spreadsheet to the overseeing Protective Services Supervisor and Protective Services Director. Public Service Loan Forgiveness (PSLF)
If you are employed by a not-for-profit organization such as GSSSI, you may be eligible for the PSLF Program for student loans.

Travel reimbursement is $0.70 per mile

Job Posted by Applicant Pro
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction

Search for further Jobs Here:

SEARCH JOBS: 10+ Million Listings
(Try combinations for better Results! Or enter less keywords for broader Results)
Education Level
Experience Level (years)
Posted in last:
Salary