Tax Resolution Associate

Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid‑market firms with PE‑backed capital, strategic technology partnerships, and innovative workforce solutions—while preserving a personal, local touch. With a presence in over half the US, 31 regional offices, 1,500 dedicated professionals, and offshore operations in Asia, we’re the fastest‑growing accounting firm in the nation and well on our way to the top 20.

At Crete PA, our culture and relationships are the cornerstone of our success, and we’re always looking for talented, ambitious people to join our team.

Objective:
The Tax Resolution Associate is responsible for resolving IRS and state tax notices, supporting clients through audit processes, and ensuring full tax compliance. This role serves as a liaison between clients and tax authorities, provides strategic advice on penalty relief and compliance issues, and ensures timely, accurate resolution of all tax‑related correspondence. The ideal candidate is detail‑oriented, experienced in audit defense, and skilled in delivering proactive, compliant solutions to reduce clients’ tax burdens and improve their overall financial stability.

• Analyze IRS and state tax notices, prepare accurate responses, and determine required actions for resolution.
• Represent clients in correspondence and negotiations with the IRS and state authorities to resolve penalties, notices, and audits.
• Prepare audit defense files, collect documentation, and provide guidance on audit expectations and strategies.
• Conduct technical research to develop compliant responses and identify resolution opportunities.
• Identify and apply for penalty abatements, tax relief programs, and settlement options.
• Maintain accurate records of tax notice responses, resolutions, and client communications.
• Collaborate with internal departments to support integrated tax resolution strategies.
• Recommend and implement process improvements for handling tax notices and audit cases.
• Educate clients on notice triggers and compliance practices to prevent recurring issues.
• Utilize tax software and digital tools to manage client cases efficiently and compliantly.

• Notice Review & Response:
  Analyze and respond to federal and state tax notices with precision and in compliance with current regulations.
• Client Advocacy:
  Serve as the primary contact with tax authorities, representing client interests in audits, correspondence, and negotiations.
• Audit Preparation:
  Prepare supporting documentation and coach clients through audit‑related processes and expectations.
• Tax Research & Strategy:
  Use authoritative tax research tools to develop defensible strategies and support responses.
• Penalty Abatement:
  Identify opportunities for penalty relief and manage the preparation and filing of abatement requests.
• Documentation & Compliance:
  Maintain detailed records of all correspondence, filings, and outcomes to meet compliance requirements.
• Cross‑Functional
  
  Collaboration:
  
  Partner with tax, legal, and financial departments to provide a holistic, client‑focused resolution experience.

This position has no supervision responsibilities. He or she will have the Senior Tax Resolution Specialist as a supervisor.

This is a full‑time hourly non‑exempt position. While performing the duties of this job, the employee works normal office hours (with guilt‑free flexibility). Some weeks over 40 hours will be required.

Based in Springfield, MO, but also serve employees in all Abacus! physical locations and those working remotely.

Preferred Bachelor's degree in Accounting, Finance, or a related field. Enrolled Agent preferred.

The physical demands described are representative of those necessary for an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly…