Tax Resolution Associate Job Springfield area,Missouri USA,Accounting

Crete Professionals Alliance

Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid-market firms with PE-backed capital, strategic technology partnerships, and innovative workforce solutions—including national recruiting and offshore support—while preserving a personal, local touch.

With a presence in over half the US, 31 regional offices, 1,500 dedicated professionals, and offshore operations in Asia, we’re the fastest-growing accounting firm in the nation and well on our way to the top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we’re always looking for talented, ambitious people to join our team.

Do you have what it takes to keep up?

Tax Resolution Associate Objective

The Tax Resolution Associate is responsible for resolving IRS and state tax notices, supporting clients through audit processes, and ensuring full tax compliance. This role serves as a liaison between clients and tax authorities, provides strategic advice on penalty relief and compliance issues, and ensures timely, accurate resolution of all tax-related correspondence. The ideal candidate is detail-oriented, experienced in audit defense, and skilled in delivering proactive, compliant solutions to reduce clients’ tax burdens and improve their overall financial stability.

Essential

Functions

Analyze IRS and state tax notices, prepare accurate responses, and determine required actions for resolution.

Represent clients in correspondence and negotiations with the IRS and state authorities to resolve penalties, notices, and audits.

Prepare audit defense files, collect documentation, and provide guidance on audit expectations and strategies.

Conduct technical research to develop compliant responses and identify resolution opportunities.

Identify and apply for penalty abatements, tax relief programs, and settlement options.

Maintain accurate records of tax notice responses, resolutions, and client communications.

Collaborate with internal departments to support integrated tax resolution strategies.

Recommend and implement process improvements for handling tax notices and audit cases.

Educate clients on notice triggers and compliance practices to prevent recurring issues.

Utilize tax software and digital tools to manage client cases efficiently and compliantly.

Competencies

Notice Review & Response:
Analyze and respond to federal and state tax notices with precision and in compliance with current regulations.

Client Advocacy:
Serve as the primary contact with tax authorities, representing client interests in audits, correspondence, and negotiations.

Audit Preparation:
Prepare supporting documentation and coach clients through audit-related processes and expectations.

Tax Research & Strategy:
Use authoritative tax research tools to develop defensible strategies and support responses.

Penalty Abatement:
Identify opportunities for penalty relief and manage the preparation and filing of abatement requests.

Documentation & Compliance:
Maintain detailed records of all correspondence, filings, and outcomes to meet compliance requirements.

Cross-Functional Collaboration:

Partner with tax, legal, and financial departments to provide a holistic, client-focused resolution experience.

Supervisory Responsibility

This position has no supervision responsibilities. The employee reports to the Senior Tax Resolution Specialist.

Position Expectations & Work Environment

This is a full‑time hourly non‑exempt position. Normal office hours apply; some weeks over 40 hours may be required.

Location & Travel

Based in Springfield, MO, and available to serve employees at all regional locations and remote employees.

Required Education & Experience

Preferred:
Bachelor’s degree in Accounting, Finance, or a related field. Enrolled Agent preferred.

Physical Demands

The physical demands described are representative of those necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Abacus! is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

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