Intake Coordinator

Intake Coordinator
- Seasons Hospice
- Hourly Rate: $17-19 plus benefits. At Seasons Hospice, we believe every patient's journey deserves compassion, dignity, and seamless care from the very first call. That's where you come in.

We're looking for an Intake Coordinator for our Springfield, MO agency, who thrives at the intersection of operations, relationships, and purpose-driven work, someone who can lead the front door of our agency with both precision and heart.

As our Intake Coordinator, you are often the first impression of Seasons Hospice—for patients, families, and referral partners. You ensure that every patient's transition into hospice care is smooth, timely, and handled with compassion, while also driving the operational excellence behind the scenes.

• Oversee and coordinate all patient referral and intake operations.
• Build & maintain strong relationships with hospitals, physicians, & community partners.
• Ensure patients are admitted quickly, accurately, and in compliance with regulations.
• Manage insurance verification, authorizations, and payer communication.
• Collaborate with clinical teams to ensure seamless care transitions.
• Track referral trends and contribute to strategic growth initiatives.
• Support quality improvement efforts and enhance patient experience.
• Serve as a trusted resource for patients, families, and referral sources.

• 3-5+ years of healthcare experience (hospice or home health strongly preferred).
• Strong leadership, organization, and problem-solving skills.
• Experience with intake, admissions, or referral coordination.
• Ability to build relationships and represent our mission in the community.
• Knowledge of insurance processes, authorizations, and healthcare regulations.
• Confident communicator with a professional, compassionate presence.
• Someone who is both detail-oriented and big-picture focused.

• Meaningful work that impacts lives every single day.
• A collaborative, supportive team environment.
• Opportunity to help shape growth and community presence.
• A culture rooted in compassion, excellence, and integrity.

• 401(k) plus matching
• Health insurance
• Dental insurance
• Life insurance
• Vision insurance
• Paid time off (PTO)
• Birthday holiday
• Short-term disability
• Pet insurance
• Flexible Spending Account (FSA)

You're the connector. The one who can coordinate moving pieces while making people feel seen and supported. You're just as comfortable navigating insurance details as you are building trust with a family in a difficult moment. You don't just process referrals—you help guide people into care when they need it most.

Crown & Seasons Hospice is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs.