Scheduling Coordinator

Job Description:

Job Title:

Scheduling Coordinator

Location:

Springfield, MO Department:
Centralized Scheduling

Employment Type:

Full-time.

Job Summary:

The Scheduling Coordinator supports multiple programs and service lines by building accurate provider schedules, coordinating client appointments, and facilitating communication across departments. This role is ideal for an organized, collaborative professional who enjoys solving problems, improving scheduling efficiency, and creating a positive experience for clients and providers. Join a compassionate team committed to delivering timely, coordinated care throughout the organization..This position offers…Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement – Company paid for work functions requiring travel

Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition Workplace Culture
- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce

Additional Perks & Benefits
- Scroll down to bottom of this post to learn more.

Key Responsibilities:

Build and maintain accurate provider schedules for designated programs and service lines within the electronic health record.

Coordinate program-specific client appointments and partner with Client Contact Services to fill available appointment times.

Review provider schedules, identify potential errors, and collaborate with appropriate teams to resolve scheduling issues.

Support caseload management by monitoring schedule utilization, client attendance, and discharge processes.

Collaborate with clinical teams and other departments to improve communication, scheduling efficiency, and the client experience.

Generate departmental reports and collect data to support appointment coordination, program evaluation, and operational decision-making.

Maintain accurate schedule and electronic health record information while protecting client privacy and complying with HIPAA requirements.

Participate in required meetings and complete additional responsibilities as assigned..Education, Experience, and/or Credential

Qualifications:

High school diploma or GED required.

Previous experience working in an office setting preferred..

Additional Qualifications:

Demonstrate effective written and verbal communication skills, including the ability to prepare routine reports and communicate clearly with clients, employees, family members, and community contacts.

Read and interpret safety rules, operating manuals, procedure guides, and other workplace documents.

Apply basic mathematical skills using whole numbers, fractions, and decimals.

Follow written, verbal, and diagram-based instructions while applying sound judgment to solve problems involving multiple variables.

Build effective professional relationships through telephone and in-person interactions.

Follow direction, accept supervision, and collaborate effectively with team members.

Maintain a current driver’s license, acceptable driving record, and current auto insurance.

Successfully complete required criminal record, driving record, abuse and neglect, and fingerprint checks..

Physical Requirements ADA Consideration – Sedentary work:
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. This position requires repetitive movement of the hands, fingers, and arms for typing and/or writing during the work shift.

Sedentary work involves sitting most of the time and may include occasional walking or standing for brief periods.

Position Perks & Benefits:

Paid time off: full-time employees…