VP of Strategy and Operations

At Keep Supply, we're in the business of solving problems — fast. Based in Springfield, Missouri, we're a growing team of people who supply industrial refrigeration parts to customers across the country. When someone's system goes down at 2 AM, we're the ones picking up the phone. When a hard-to-find part seems impossible to track down, we figure it out. That's just what we do.

We're rapidly growing — and the reason our customers stick with us comes down to something pretty simple: we genuinely care, and it shows.

We operate using Open-Book Management through the Great Game of Business®. That means our team understands how the business is performing, how their work contributes to the results, and how we all share in the success.

We are a fast-moving, operationally sharp team built on the belief that great work speaks for itself. We're in the business of supply — and we take that seriously, from the products we source to the people we put on the floor.

Our culture runs on six principles: be a pro, give your best, be humble, assume the best, be part of the solution, and best to deal with it. No corporate fluff. No half-measures. Just a team that shows up, does the work, and holds each other to a high standard.

At the heart of Keep are a simple Why and Mission that guide how we think about our business, our customers, and our people:

Our Why: We believe Keep can be an impactful platform that makes lives better.

Our Mission: Be the best part.

You’ll help the CEO and the leadership team determine where to focus, bring structure to ambiguous opportunities and problems, and translate the highest-value priorities into action. You’ll ask the questions that sharpen strategy before the organization jumps to a solution:
What are we really trying to accomplish? What assumptions are we making? What are the trade-offs? What should we test before we go big?

Your job is to improve the quality of decisions and execution as Keep grows. You’ll serve as a strategic thought partner across the leadership team, help leaders scope and prioritize important work, and take on a small number of high-value initiatives that do not naturally sit within one function.

Turn strategy into an operating rhythm. You’ll help translate strategic choices into quarterly priorities, clear ownership, measurable outcomes, and the management cadence that keeps the organization focused and learning. The meetings, dashboards, and follow-up matter because they create visibility, strengthen decision-making, and keep the company aligned on what matters most.

Raise the bar through influence. Your job is bigger than owning one function. You’ll work alongside leaders as a trusted thought partner, helping them frame problems, evaluate options, and build stronger planning and problem-solving muscles over time. You know when to challenge, when to support, and when to simply roll up your sleeves and get something done.

Shape Strategy and Priorities

• Partner with the CEO and functional leaders to frame important strategic questions and translate broad opportunities into clear choices.
• Help leaders scope problems before jumping to solutions, identifying assumptions, alternatives, trade-offs, and practical ways to test ideas.
• Use data, research, and first-principles thinking to surface insights, prioritize competing opportunities, and improve decision quality.

Incubate Strategic Initiatives

• Take on a small number of high-value, ambiguous initiatives that do not naturally sit within an existing function.
• Lead the early discovery, analysis, testing, and business case development required to determine whether and how Keep should pursue an opportunity.
• Bring emerging ideas to a point of clarity where the business can make an informed go,…