Sales & Merchandising Assistant

At MyBrand, we believe in the power connection:
It’s at the core of everything we do. MyBrand is a Brand Solutions Company centered upon building and maintaining trusted partnerships with our clients, vendors, and team members. We strive to provide creative solutions, exceptional service, and "It's All Good! ® " spirit and energy in all we do.

The primary role of the Sales & Merchandising Assistant is to support Account Manager(s) and/or Executives with sourcing, deck-building/pricing, order entry, shipping, and administrative support allowing MyBrand to fulfill our Client Promise as a trusted partner in finding the most impactful way to grow our client's brand through creative solutions, exceptional service and "It's All Good! ® " teamwork.

Key responsibilities include:

facilitate new client and vendor set-up, monitor/manage Click-Up boards, provide accurate and timely follow-up, manage action items, source items as needed, ensure accurate pricing and available inventory, prepare client decks, enter orders, and demonstrate values-based GET TO attributes.

Sales & Merchandising Assistants closely partner with Account Managers/clients and manage effective handoffs with Project Management, E-commerce, Creative Services, and Finance team members. This role also interacts with suppliers, manufacturers, and guests.

CLIENT JOBS & PROJECT EXECUTION: Provide our clients exceptional service and the most innovative and creative solutions designed to grow their business and make an impact.

• Meet or exceed deadlines; proactively request clear extensions when warranted
• Receive and review Sourcing Document
• Confirm available inventory of items
• Re-source un-available items and recommend replacements to Account Manager for approval
• Prepare client decks according to the Sourcing Document including accurate pricing
• Quality check the client deck for consistency and accuracy
• Create Mock-Ups
  - Ensure brand guideline adherence
• Provide deck to Account Manager for review prior to send off to client
• Participate in Design for Impact/Design Thinking Process creative and product development ideation
• Provide solutions for challenges
• Accurately set up new clients, client contacts, and new vendor requests

• Respond to proof approvals
• Sample and Prototype Management
• Enter orders per the Sales Order Checklist, ensuring:
• Manage drop ship list spreadsheets, purchase orders, and warehouse data
• Handle formal quotes/proforma invoices and delegated kitting/cross-dock quotes
• Use Overseas Quote Template and ensure compliance if process is delegated to you
• Follow Distributor Billing process for any orders being billed to a 3rd party

SUPERB COMMUNICATIONS & PROMISE MANAGEMENT MyBrand clients and Account Managers expect superb communications and follow-through so they never have to worry or follow-up on requests. As such, this role requires superb communications and promise management whether working in-office or virtually.

• Ensure client experience is delivered with excellence
• Gather missing data needed for shipping, invoicing, or warehouse coordination

• Job Tracker
  - Provide reliable task updates; follow through on information received from Project Management or Finance following order entry. Escalate to AM if required
• Seek and apply feedback from assigning Account Managerss on project work
• Participate in Cross Functional meetings to deliver an excellent client experience, build team trust, and address workload, feedback, and process improvements

• Manage Click Up board
  - Monitor and respond to Click Up tasks assigned ensuring all aspects of opportunity are monitored and appropriate action moves tasks efficiently through the workflow

Qualifications

• Bachelor’s degree in business or related area preferred
• Experience in Google Suite and Microsoft Office preferred
• Experience with data entry and/or project management software preferred
• Upholds highest ethical and leadership standards with reputation for trustworthiness