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Customer Service Representative

Job in Springfield, Greene County, Missouri, 65897, USA
Listing for: QC Holdings Inc
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below

Lend Nation is looking for an energetic, positive Full Time Customer Service Representative to join our team at Store 0567, located at 1102 S Glenstone Ave, Springfield, MO 65804. This is a full-time entry-level position with great potential for the right person. We are looking for a team player with a mature work ethic, integrity, a motivating personality, and exceptional customer service skills.

Responsibilities
  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts, including some Saturdays (Sundays off)
Qualifications
  • Excellent customer service skills
  • Cash handling experience
  • Ability to operate computers and standard office equipment
  • Safe, secure, reliable transportation and a valid driver  license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States
Benefits
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Benefits available to full-time employees; each benefit available at varying lengths of employment
About the Company

QCHI (Lend Nation) is a leading customer-focused provider of convenient financial solutions. With more than 30 years of experience, QCHI offers credit options for consumers and small businesses through a network of branches in the United States and online in the U.S. under the brands Lend Nation and 310-Loan in Canada.

QCHI operates in the specialty finance industry, providing services such as short-term loans, check cashing, and bill pay. The company emphasizes convenience and speed and continues to evolve with technology and product development to meet customer needs.

Geographically, QCHI  headquarters is based in Lenexa, Kansas, with approximately 700 employees. Learn more at our website:

QCHI / Lend Nation is an Equal Opportunity Employer.

Customer Service Representative

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