Customer Service Representative

Overview

Join to apply for the Customer Service Representative role at Lend Nation
.

Be among the first 25 applicants. The position is located at Store 0567: 1102 S Glenstone Ave, Springfield, MO 65804. This is a full‑time entry‑level role with great potential for the right person.

Lend Nation is looking for an energetic, positive customer service representative to join our team. The role involves working with customers, handling cash transactions, initiating loans, and managing customer communications about past‑due payments. The schedule includes rotating shifts and some Saturdays, with Sundays off.

• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past‑due payments.
• Work rotating shifts and some Saturdays (Sundays off).

• Excellent customer service skills.
• Cash handling experience.
• Ability to operate computers and standard office equipment preferred.
• Safe, secure, reliable transportation and a valid driver’s license with maintained auto insurance.
• Ability to work with minimal supervision.
• Reliable attendance is an essential requirement.
• Must be at least 18 years of age.
• Proof of eligibility to legally work in the United States.

• Monthly bonus program.
• Steady hours.
• Paid Time Off.
• Paid Holidays.

• 401(k)
• Dental insurance.
• Employee assistance program.
• Health insurance.
• Health savings account.
• Life insurance.
• Referral program.
• Vision insurance.

QCHI (Lend Nation) is a leading customer‑focused provider of convenient financial solutions for mainstream consumers. With over 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace. The company expands services to small businesses and operates through a network of approximately 230 branches and online services under the brands Lend Nation and 310‑Loan in Canada.

QCHI provides consumers easy and hassle‑free access to short‑term loans, check cashing, and bill pay. The headquarters is in Lenexa, Kansas, with approximately 700 employees across the United States.

QCHI / Lend Nation is an Equal Opportunity Employer.