Customer Support Specialist

We are looking for a Customer Support Specialist / Front Desk Receptionist to be the first face our customers see and the first voice they hear when they call.

As our Front Desk Receptionist, you will be the heart of our office—providing excellent customer service, managing front desk operations, and ensuring a smooth flow of communication between customers and our team. This role requires someone who is highly personable, detail‑oriented, and a great multitasker.

• Greet customers and visitors with a warm, friendly attitude
• Answer and direct phone calls professionally and efficiently
• Assist customers with inquiries and provide information about our services
• Handle administrative tasks such as scheduling, data entry, and document organization
• Maintain a clean and welcoming front office space
• Support the team with additional tasks as needed

• A friendly, positive, and outgoing personality—someone who genuinely enjoys helping people
• Strong attention to detail and ability to multitask in a fast‑paced environment
• Excellent communication skills, both in person and over the phone
• Dependable, team‑oriented, and committed to delivering top‑notch service
• Ability to handle basic administrative duties with efficiency
• Previous experience in customer service or front desk roles is a plus

• Monday to Friday, 8:00 am to 5:00 pm (overtime as needed)
• Starting pay: $16 /hour
• Paid Major Holidays
• Benefits include Health, Dental, Vision, 401(k), Health Spending Account, and many more

• Customer‑First: We go above and beyond to exceed expectations
• Team‑Oriented: We work together to achieve success
• Committed: We show up and give our best every day
• Cares: We genuinely care about our customers and each other
• Integrity: We do the right thing, always

Location:

Springfield, MO
Salary: $37,000.00‑$42,000.00

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other

Industries:
Glass Product Manufacturing

Apply today and bring your enthusiasm to AGF Glass!