Customer Service & Dispatch Representative

At Bug Zero, we've been protecting homes and businesses for over 36 years. We pride ourselves on exceptional customer service, strong relationships, and reliable pest management solutions that give our clients peace of mind.

As a Customer Service & Dispatch Representative, you'll be a key part of our daily operations and customer experience.

Responsibilities include:

• Answering inbound calls with professionalism and care
• Scheduling and coordinating technician routes
• Assisting current and prospective clients
• Promoting Bug Zero services
• Resolving client concerns and problem-solving
• Assisting with Accounts Receivable
• Performing administrative tasks as needed

• At least 2 years of customer service experience
• Stable work history
• Friendly, professional phone presence
• Strong organization and attention to detail
• Proficiency with MS Office, email, internet, and CRM software
• Positive, customer-focused attitude

• Competitive pay with growth incentives and sales opportunities
• Medical, dental, vision, and life insurance
• Retirement plan with company match
• Paid holidays, vacation, and personal days
• Supportive, team-oriented work environment

Bug Zero is an Equal Opportunity Employer and maintains a Drug-Free Workplace.