Depart Group Associate Job Springfield area,Missouri USA,Customer Service/HelpDesk

Overview

Get your foot in the door to kick off your career with one of Springfield's premier employers!

This opportunity features the following benefits:

Great pay - get paid more the harder you work!
Great health insurance benefits at reasonable rates
On-site fitness club: weight training center, cardio lounge, aerobics & yoga classes, full basketball court, pickleball
On-site salon, spa, and barbershop
On-site restaurant
On-site daycare center
On-site doctor's office and chiropractor
401k retirement plans with up to 5% match from Prime Inc.
PTO and sick time
Dental & vision plans
HSA benefits
Accident, short-term disability, & life insurance options
An innovative wellness program that pays you to be healthy
Tuition reimbursement programs
Unlimited growth potential - the size of Prime gives you opportunities!

Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations.

Responsibilities

Verify freight details by performing the following duties:

Complete Live Loaded call audit process;
Understand basic interactions of driver/customer relationship;
Work with AS400, Qualcomm, multi-line phone, e-mail;
Complete detention audit process;
Attend key departmental training (ex. Safety/Floral/Detention).

Performs related work as required.

Schedule is 4-on-4-off, 10am-10pm.

Qualifications

QUALIFICATIONS

REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

Knowledge

Basic knowledge of the trucking/transportation industry preferred.

Abilities

Strong organizational, computer, and customer service skills required. Accurate typing up to 40 WPM. Multitasking and a flexible schedule required.

Experience, Education, and Training

An Associate's Degree from any University is preferred; or one to three years related office setting or customer service experience and/or training; or equivalent combination of education and experience.

Physical Requirements

This position requires being able to sit and remain focused and motivated for long periods of time. Being able to multitask between the computer, phone, and different projects is required.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. Call volume can be heavy at times.

Licensing/Certification

None required.