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Client Success & SaaS Support Specialist

Job in Springfield, Greene County, Missouri, 65801, USA
Listing for: Fibersmith Software
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 68000 USD Yearly USD 42000.00 68000.00 YEAR
Job Description & How to Apply Below

Fibersmith Software is seeking a Client Support Specialist to assist telecommunications clients nationwide in using Vision, our SaaS platform. The role emphasizes clear communication, rapport building, and efficient problem solving.

You’ll become a product expert, quickly analyze questions, troubleshoot issues, and provide timely resolutions while documenting interactions and improving workflows. Strong teamwork and adaptability are expected.

We invite applications for the Client Success & SaaS Support Specialist position located in Columbia Township, MO, United States.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Columbia Township, MO, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 42.000 - 68.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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