Credit Analyst

This position is responsible for ensuring Credit and Collections best practices are followed as directed by the Director of Credit/Collections and the Credit Management team. Excels in multi‑tasking in a fast‑paced work environment that includes heavy phone volume and works with 250 or more stores regarding company credit accounts to minimize loss to the Company incurred from past‑due accounts.

• Delivers a high volume of phone support.
• Analyzes and makes independent decisions on customer accounts while maintaining credit and collections best practices.
• Uses the Credit Management System tool to ensure all past‑due accounts are addressed and appropriate collection actions are initiated, communicated, and followed.
• Communicates effectively regarding credit and collections best practices, including prompt responses to email and voicemail.
• Analyzes and evaluates credit risk for current customers for limit increases, special financing and other requests.
• Establishes payment plans for past‑due accounts.
• Performs all other duties as assigned.

• High school diploma or equivalent.
• Excellent communication/customer service skills.
• Ability to prioritize projects and work independently with limited supervision.
• Basic computer knowledge.
• Proficiency with basic functions of Windows and Microsoft applications.
• Ability to multi‑task in a very fast‑paced office environment.

• Accounts receivables experience.
• Knowledge of O’Reilly store operations.
• Prior collection experience, including contacting and negotiating payment arrangements with customers.

• Competitive wages & paid time off.
• Stock purchase plan & 401(k) with employer contributions starting day one.
• Medical, dental & vision insurance with optional flexible spending account (FSA).
• Team member health & wellbeing programs.
• Tuition educational assistance programs.
• Opportunities for career growth.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Finance and Sales

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to  or call  option, and provide your requested accommodation, and position details.