Relationship Banker

• Location 3250
  
  E. Sunshine Street,Springfield, MO, 65804,United States
• Employee Type Full Time

• Name Katrina Sweaney

Description

-Demonstrate Legacy Bank and Trust corporate values in all situations and interactions.

-Serve daily as lead teller performing basic and complex transactions. (Cash handling, balancing of drawers, vaults, coin machine, etc.)

-Open/close depository accounts and facilitate maintenance on existing accounts. Review for accuracy and compliance.

-Uncover needs and deepen customer relationships by identifying needs and recommending appropriate bank products.

-Assist in training and coaching branch retail staff on all retail functions.

-Possess knowledge of all banking products, including other lines of business within the bank. Stay current on new products, pricing, and cross-sell opportunities within retail and other departments of the bank.

-Serve as backup to branch management in leading and coaching branch retail team.

-Complete all required training as well as ABA assigned courses.

-Accept and process consumer loan applications, meet with loan customers, and act as a liaison between loan customers and loan officers as needed.

-Consistently provide exceptional customer service and appropriately manage customer complaints.

-Comply with bank policy, laws, and regulations.

-All other duties as assigned.

-Strong cultural values

-Excellent verbal skills and customer service delivery

-The ability to handle multiple functions at the same time

-Microsoft Word, Excel, and Outlook experience

-High School Diploma or equivalent

-Two or more years of banking and/or sales experience

Onsite Position

- Seeing
:
Must be able to see well enough to see computer screen and read documents (75-100% of work time spent on activity).

- Hearing
:
Must be able to hear well enough to communicate with customers, vendors, and employees (75-100% of work time spent on activity).

- Sitting
:
Must be able to sit for long periods of time (50-74% of work time spent on activity).

- Standing/Walking
:
Must be able to move about office (75-100% of work time spent on activity).

- Climbing/Stooping/Kneeling
:
Must be able to stoop or kneel to pick up paper products or materials (25-49% of work time spent on activity).

- Lifting/Pulling/Pushing
:
Must be able to lift up to 10 pounds (0-24% of work time spent on activity).

- Grasping/Feeling
:
Must be able to write, type and use technical equipment (75-100% of work time spent on activity).

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• -401(k)
• -401(k) matching
• -Flexible spending account
• -Health insurance
• -Life insurance
• -Paid time off
• -Vision insurance

• -Office

• -Monday to Friday, available Saturdays

The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Legacy Bank and Trust is an Equal Opportunity Employer.