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Senior Patient Experience Specialist

Job in Springfield, Greene County, Missouri, 65897, USA
Listing for: Mercy
Full Time position
Listed on 2026-10-13
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below

Mercy seeks an Advanced Patient Services Representative to manage front-desk operations and patient interactions, ensuring a smooth clinic experience. The role emphasizes professionalism, communication, and confidentiality in handling patient information.

Responsibilities include explaining payment options, collecting payments, documenting financial conversations, and supporting patient experience across Mercy clinics. Strong customer service and adaptability are essential.

We are seeking a motivated Senior Patient Experience Specialist to join Mercy in Springfield, MO, United States.

For the Senior Patient Experience Specialist position at Mercy, we are reviewing applications now.

Step into the Senior Patient Experience Specialist role at Mercy in Springfield, MO, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

Position Requirements
10+ Years work experience
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