Room Attendant

Company

Sage Hospitality Group

Springfield, MO

Room Attendant

$13.75 – $14.75 per hour

Full-time

Entry level

Management and Manufacturing

Hospitality

• Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard‑to‑reach areas, in order to maintain a clean, presentable and attractive facility at all times. Wash shower walls and tubs, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replace towels, soaps and all room amenities and restock literature that has been removed by previous guests or is soiled and torn to ensure adequate supply for arriving guests.
• Wash all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dust and polish all furniture, fixtures and wall hangings, including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strip bed of all linen and remake with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
• Lift mattresses to check for soil between mattresses and under bed.
• Check closet for cleanliness, wipe closet door, handle and overhead shelves and restock guest‑room supplies such as hangers, extra blankets and pillows.
• Vacuum rooms, public areas and hallways, operating vacuums weighing up to 25 lb, and lifting/moving heavy furniture in order to vacuum the entire area of carpet including underneath furniture and hard‑to‑reach areas.
• Inspect all door and window locks to ensure they are in working order and immediately alert management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secure and maintain custody of equipment, keys and supplies at all times to protect and preserve hotel property.
• Maintain a friendly, cheerful and courteous demeanor at all times.
• Perform other duties as assigned, requested or deemed necessary by management.

No formal education or training required.

None required.

• Basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Ability to understand and follow verbal / written instructions and communicate both verbally and in writing.

• Must be able to lift up to 50 lb continually throughout a shift.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver a fully loaded maid cart, weighing up to 50 lb, through hallways and into / out of closets during the entire workday.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print‑outs.

• Prolonged strenuous physical activity in an indoor climate‑controlled environment.
• Excessive heat and humidity in laundry, inside 95 % of shift.