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Security Operations Technician

Job in Springfield, Greene County, Missouri, 65897, USA
Listing for: Epic
Full Time, Seasonal/Temporary position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support
Job Description & How to Apply Below

Join to apply for the Security Operations Technician role at Epic.

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Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You’ll identify security events, coordinate investigation and response across multiple teams, and implement process improvements. Staying updated on emerging security threats to recommend and deploy new security solutions is essential.

Learn more about the team at

Living in Madison, WI:
Epic is located just outside Madison, a city known for its rising tech talent, green initiatives, and quality of life. Madison offers a vibrant community with numerous accolades for its livability.

Work Environment & Benefits:
Our campus is designed to foster productivity and well-being, offering restaurant-quality meals at low cost, and unique perks like a four-week sabbatical after five years. We provide comprehensive health benefits, merit-based compensation, annual raises, bonuses, stock grants, and a commitment to diversity, equity, and inclusion.

Minimum Responsibilities & Requirements:

  • Monitor and analyze security events using enterprise firewalls, intrusion detection/prevention systems, and other tools.
  • Coordinate incident response and escalate potential security issues.
  • Maintain compliance with security policies and procedures.
  • Knowledge of security concepts such as log analysis, system auditing, and familiarity with SIEM, MFA, and ITIL tools.
  • Preferred certifications include GSEC, SSCP, ECSA, Security+.
  • Experience with scripting (e.g., Power Shell), access management, Active Directory, and physical security is advantageous.
  • Relocation to Madison, WI (reimbursed) and eligibility to work in the U.S. without sponsorship.
  • Availability for 1st, 2nd, or 3rd shifts.
  • Responsibilities include ensuring confidentiality, integrity, and availability of Epic Hosting, following policies, escalating incidents, and maintaining security standards.

    Additional Details
    • Seniority level:
      Entry level
    • Employment type:

      Full-time
    • Job function:
      Information Technology
    • Industries:
      Computer Networking, Security, IT & Services
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