Business Systems Integrator

Kinetic Design + Development is looking for an Business Systems Integrator to join the Krew.

If you’re a business systems professional who thrives in both the creative and technical sides of the process, this role is for you.

You’ll turn business and systems direction into technology that actually works. From evaluating technical options and configuring SaaS platforms to building integrations, automations, data solutions, and AI-enabled workflows, you’ll take ideas from detailed design through implementation, testing, deployment, and ongoing improvement.

This is a role for someone who likes figuring things out. You’ll research what’s possible, weigh tradeoffs, recommend smart technical approaches, and bring emerging technology ideas to the table. You’ll work closely with Operations, functional teams, and vendors to build maintainable solutions that reduce friction, eliminate manual work, and help Kinetic move with more clarity and confidence.

You’re technically curious, highly analytical, and energized by solving problems that do not come with a step-by-step playbook. You can take established direction, dig into the details, explore options, and make a sound recommendation without needing someone to tell you exactly how to get there.

You take ownership from start to finish. You care about building solutions that are useful today and maintainable tomorrow, and you’re comfortable challenging assumptions when you see a better path. You communicate clearly with technical and non-technical teammates, collaborate easily across functions, and stay adaptable as technology evolves.

You’re especially excited by automation, AI, data, and emerging tools. You know technology is most valuable when it meaningfully improves how people work, and you’re motivated to help the Operations team understand what’s possible without chasing technology for technology’s sake.

• Translate business needs and established systems direction into detailed requirements, workflows, user stories, acceptance criteria, and implementation plans.
• Evaluate technical alternatives and recommend solutions based on usability, cost, scalability, maintainability, risk, and long-term support.
• Define system configurations, data structures, permissions, workflows, integrations, and system behavior within established architecture.
• Configure, implement, test, and improve business applications and SaaS platforms.
• Build and maintain integrations and data flows between systems.
• Design and implement workflow automations and AI-enabled solutions that reduce friction, rework, and manual effort.
• Research and surface emerging AI, automation, data, and business-system capabilities that could meaningfully improve Kinetic.
• Build and maintain operational data solutions, reporting infrastructure, dashboards, and related integrations.
• Support platforms such as Power BI and other systems requiring specialized business or technical expertise beyond traditional IT administration.
• Improve data quality, accessibility, and consistency across business systems.
• Own assigned solutions through their full lifecycle, from detailed design and implementation through testing, deployment, maintenance, improvement, replacement, or retirement.
• Troubleshoot issues, diagnose root causes, and coordinate resolution with IT or vendors when needed.
• Manage technical debt by avoiding fragile short-term fixes, documenting intentional tradeoffs, and balancing speed with maintainability.
• Reduce ongoing support burden through thoughtful implementation, documentation, and standardization.
• Partner with the Director of Operations & Innovation to pressure-test technical approaches and keep implementation aligned with broader business and systems direction.
• Collaborate with the…