IT Service Desk Lead – End-User Support & Strategy
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Support
Cox Health IT is seeking an Information Technology Customer Support Analyst to provide technical end-user support, diagnose and resolve issues, and document incidents. This role leads the service desk team, coordinates with Tier 2/3 resources, and helps maintain efficient operations across the incident lifecycle.
A Bachelor's degree is preferred, with 4+ years of related experience. The role is based at Primrose Place in Springfield, MO, with a standard 40-hour week and day shift hours.
This role is for the IT Service Desk Lead – End-User Support & Strategy role at Cox Health.
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This posting is for the IT Service Desk Lead – End-User Support & Strategy role at Cox Health, based in Springfield, MO, United States.
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