Solutions Engineer Technical Lead

Are you ready to lead the charge as our Solutions Engineer Technical Lead? You’ll be the ultimate chameleon of our team, adapting seamlessly to every challenge that crosses our path. Armed with your profound Duck Creek expertise, you’ll be our problem-solving maestro, analyzing requirements, tackling complex tasks with finesse, and leading communication with your team, our clients, and our third-party partners to make sure every project delivers.

Imagine this:
You’ll lead client conversations, decipher business needs, manage expectations, and make sure every solution ties back to real business goals. You’ll weave ManuScript magic for Duck Creek integrations, set the gold standard for best practices, development workflows, and meticulous documentation, and put AI and modern tools to work so your team moves faster and makes smarter decisions. Your technical prowess spans an array of languages and tools, from .NET

and C# to SQL, Azure Cloud Services, and beyond. Microsoft Office 365? You’ve got it down to an art. But it’s not just about tech; your communication skills are exceptional, your attention to detail is unmatched, and your ability to lead and inspire is legendary. Whether you’re a self-motivated solo act or a collaborative team player, you thrive in both worlds, and you can do it remotely or from one of our offices in Springfield, MO, Puerto Rico, or Honduras.

You’re the one who takes ownership of customer issues and champions them to resolution. A bachelor’s degree in Business or Computer Information Systems is great, but we’re also open to your impressive experience taking the lead. With 6-10 years of Duck Creek mastery and a deep understanding of Author, Express, Server, User Admin, Party, and the integrations that tie them together, you’re the guiding light that ensures our clients’ future capabilities meet every functional and technical demand.

If you’re ready to lead with wisdom, engineer with brilliance, and navigate the Agile landscape with finesse, come join us at NLS, where we’ll build the future of Insurtech, one solution at a time!

• We know you care about benefits and perks, so feel free to scroll down to that section, and then scroll back up to learn more about this role.

• Lead client interactions by clarifying needs, managing expectations, and ensuring solutions align with business goals, while leveraging tools and technology, including AI, to improve team efficiency and decision-making
• Work with clients and team members to understand and interpret business requirements, evaluate those requirements via a technology solution, and present that solution back to both the business and IT teams
• Develop & maintain Duck Creek integrations utilizing a ManuScript-first approach
• Help set best practices and development workflow, including code reviews, testing, and documentation
• Provide expertise which will help drive the sign-off of a technology solution, including requirements, design, and timelines
• Assist the project team in the planning and design approaches, such that the future capabilities meet the functional and technical demands of the client
• Teach and mentor the development team on ALL aspects of the Duck Creek platform, in both team and client-facing settings

• Knowledge of multiple programming languages/technologies such as .NET, C#, XML, XSLT, HTML, SQL, SSIS, RESTful API, WCF Services, Microservices, and Power Shell
• Knowledge of Azure Cloud Services including B2C, API Management, Key Vault, Storage, SQL, Cosmos, and App Insights
• Experience with Microsoft Office 365 (required)
• Excellent written and verbal communication skills, with a sharp eye for accuracy and detail
• Highly motivated, team…