Regional Operating Officer

Job Description:

Job Title:

Regional Operating Officer (ROO)

Location:

Springfield, Missouri Department: 1001 SS Administration

Employment Type:

Full-time

Job Summary:

Make a meaningful impact as a Regional Operating Officer by shaping high-quality patient and client services, leading talented regional teams, improving healthcare operations, advancing strategic initiatives, and building partnerships that strengthen the communities we serve. This executive leadership opportunity is ideal for a thoughtful, results-oriented leader who combines operational insight, sound judgment, financial acumen, and a passion for helping others. Join a compassionate, collaborative team committed to trust, belonging, safety, fairness, and quality.

The Regional Operating Officer serves as a key member of regional leadership with responsibility for the organization, direction, evaluation, and integration of patient/client care and clinical services. Working closely with clinical, administrative, system, physician, and executive leaders, the ROO oversees assigned departments, supports care integration across the healthcare continuum, and develops innovative solutions to complex operational challenges. This role also contributes to site, regional, and corporate planning while promoting seamless, efficient, and sustainable service delivery.

Build your executive healthcare career in Springfield, Missouri, while developing community relationships and leading programs designed to improve care and support the organization’s mission throughout the region.

This position offers…Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement – Company paid for work functions requiring travel

Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition Workplace Culture
- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce

Additional Perks & Benefits
- Scroll down to bottom of this post to learn more

Key Responsibilities:

Lead day-to-day regional operations and oversee the performance of delegated departments.

Guide and support assigned vice presidents, directors, and managers in achieving operational, clinical, financial, and strategic objectives.

Collaborate with clinical, administrative, system, physician, regional, and centralized leaders to strengthen care delivery, develop programs, and improve organizational performance.

Direct practice delivery, program planning, revenue generation, financial analysis, personnel management, problem resolution, and performance improvement activities.

Establish departmental metrics, productivity reports, and practice parameters related to documentation standards, caseloads, episodes of care, session duration, and other business outcomes.

Monitor key performance indicators and provide regional management with the strategies, tools, and support needed to achieve established results.

Develop and maintain quality and safety standards while advancing short-range and long-range business goals.

Partner with C-Suite and market leadership to establish organizational goals, strategies, and tactical plans.

Anticipate stakeholder needs and lead the development of responsive clinical programming.

Standardize and improve regional workflows through monitoring, operational analysis, and collaboration with other leaders.

Facilitate effective communication among executive leadership, regional leaders, managers, staff, community partners, and organizational stakeholders.

Build productive relationships with corporate service departments, market leadership, and external community partners.

Evaluate economic trends, internal and external…