Senior Strategic Program Manager

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional Senior Strategic Program Manager here  the leading supply chain solutions business in the aerospace industry our people Customers are at the heart of our business. The Senior Strategic Program Manager is accountable for ensuring that all customer programs are performed in a manner that will bring a consistent approach and message to all customer and business relationships;

clearly communicating Incoras’s broad vision, values, and business philosophy; while maintaining and representing Incora’s exemplary reputation in the marketplace for excellence in customer service, commitment, and quality in all matters.

will include:
Manage and administer implementations and transition of the organization’s major contract customers, in support of policies, goals and objectives established by company executive management. Direct the contract management with responsibility for growth strategies, P&L, customer service levels and robust revenue & margin growth plans. Accountability and proactiveness to maintain and improve the efficiency and effectiveness of the Contract and its key processes.

Work closely with the Sales Functions to develop bid strategies for new & renewals of contracted business. Contribute to Annual Operating Process; and provide accurate business forecasts on a regular basis. Identify and implement process improvements to existing and new contracts. Leading by example and enabling an environment where all employees can contribute to the best of their abilities. Support the environment for growth and progression for the people within the team.

Negotiate renewals of customer contract agreements using Best Practice Terms & Conditions for Incora Closely monitoring sales, margin, costs, and inventory levels to meet or exceed budget ensuring accounts remain profitable. Ensure longevity of a partnership culture in all Incora’s contracted customers. Responsible for the maintenance of the contract for the life of the contract. This element of the role will involve seamless communication to the functions of Planning and Procurement to ensure continuity of the supply of parts.

To be responsible for developing key performance indicators for Contract Compliance, both externally with the Customer and internally for Financial Performance. Manage, support and mentor the team, providing effective & timely performance evaluations, conduct reviews and facilitate additional training and/or mentoring as appropriate. Ability to travel, as necessary, between customers’ sites. Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity

Bachelor's degree or 2-5 years related experience and training or equivalent combinations of education and experience, which may include sales, distribution and inventory management. Most importantly you will be passionate about our Incora Values and exceeding customer expectations. Courage Take ownership for issues and problems. Collaboration Share knowledge and experience with others. Commitment – Focus on ensuring internal and external customer expectations is met in a timely way.

Community – We value our world and everyone who shares it.

An exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story. We want you to share in the success of Incora, so every employee is eligible for one of our…