Assistant Director, Youth Residential Services

Job Title:

Assistant Director
- Youth Residential Services

Location:

Nixa, MO.

Department:
Youth Residential

Employment Type:

Full-time

Shift: Monday
- Friday 8:00 A.M.

- 5:00 P.M.

The Assistant Director of Youth Residential Services provides operational and clinical leadership for a youth residential treatment program. This role ensures a safe, therapeutic, and trauma-informed environment while overseeing daily operations, supervising team members, maintaining compliance with regulatory standards, and supporting continuous program improvement.

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Paid Time Off - 29 days per year including vacation & holiday pay
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual’s humanity, and actively promoting healthy, joyful workforce engagement

• Develop, implement, and maintain residential program structure, policies, and procedures.
• Supervise, coach, and evaluate residential team members, including shift leads and therapeutic specialists.
• Oversee daily operations to ensure safety, therapeutic engagement, and adherence to treatment plans.
• Review and follow up on incident reports to maintain compliance with licensing and accreditation standards.
• Support team member training, professional development, and performance improvement initiatives.
• Collaborate with clinical teams, families, and external partners to support youth progress and transitions.
• Participate in quality assurance, program evaluation, and continuous improvement efforts.
• Provide leadership and guidance during high-acuity situations and participate in on-call rotation.
• Contribute to strategic planning and resource management to advance program goals.
• Perform all other duties as assigned.

• Strong knowledge of trauma-informed care, youth development, and residential treatment practices.
• Understanding of regulatory and accreditation standards for residential programs.
• Skilled in team supervision, coaching, and performance management.
• Excellent communication, collaboration, and interpersonal abilities.
• Strong organizational and problem-solving skills with the ability to manage high-acuity situations.
• Ability to foster a culture of safety, accountability, and continuous improvement.
• Proficiency in documentation, reporting, and use of electronic health record systems.

• Master’s degree in human services or related field required.
• Missouri licensure as a mental health practitioner (e.g., LPC, LCSW, LMFT) preferred.
• Two years of experience in youth residential or therapeutic settings.

• Communicate the strategic direction of the organization and encourage participation by all employees.
• Provide leadership and guidance to all aspects of the department.
• Take an active role in monitoring the identification, development, and execution of strategic objectives.
• Involve, as appropriate, all employees to achieve their goals.
• Effectively communicate to employees about any changes and newsworthy events within the department or company.
• Manage difficult employee situations directly, using appropriate discretion and Human Resource advice to show respect for the individual.
• Champion changes and effectively manages the implementation of innovative ideas.
• Reinforce…