Patient Care Manager - Children's Specialty Care Center - Springfield, MO

Patient Care Manager – Outpatient OR & Pre/Post Op

• Leadership opportunity supporting the launch and operations of a new outpatient surgical location in Springfield, MO
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• Ability and willingness to travel to the St. Louis market during the first 3-6 months to support onboarding, training, and operational integration.
• Standard Monday-Friday schedule offering a consistent leadership presence for the team.
• Proven leadership experience in a healthcare setting is required, with demonstrated success in team development, operational oversight, and patient care excellence.
• Bachelor of Science in Nursing (BSN) required.
• Strong Operating Room (OR) experience required, including knowledge of perioperative workflows, patient safety standards, and surgical services operations.
• Experience leading in an outpatient surgery, ambulatory, or perioperative environment is highly preferred.
• Ability to drive patient experience, staff engagement, quality outcomes, and operational performance across the department.

This role is ideal for a clinically strong nursing leader who thrives in a growing environment and is passionate about building teams, supporting change, and ensuring exceptional patient care throughout the surgical experience.

St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury‑prevention programs to fulfill its mission to “do what’s right for kids.”

Providing comprehensive, high-quality care and serving as an advocate for children has been St. Louis Children’s commitment since its inception in 1879. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries.

St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S.News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States.

Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC).

Role

Purpose:

Responsible for the operational and clinical management of a designated patient care unit(s) on a 24 hour basis. Oversees a span of control and financial responsibility of > 72 FTE's supervised + > $2.5 million in total expenses OR > 40 FTE's supervised + > $5 million in total expenses.

• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Directs the delivery of safe and appropriate patient care governed by evidence based clinical and management practice.
• Ensures team compliance with departmental policies, regulatory requirements and professional standards; keeps policies and procedures up‑to‑date and participates in revisions…