Sales Executive

Fully remote, Kansas City area preferred | Up to 15% travel

SMG works with more than 550 brands across 180+ countries, including Pizza Hut, Zaxby’s, Jersey Mike’s, and L’Oréal NYX. Our AI-native Ignite® platform and hands-on expertise help organizations understand and improve brand, customer, and employee experiences.

SMG is growing, including through strategic acquisitions that expand our capabilities. We’re looking for a commercially sharp, hands-on seller to help bring that broader portfolio to market and amplify our growth.

You’ll focus on upper mid-market and enterprise-level opportunities, engaging senior buyers across complex organizations. You’ll create and qualify pipeline, lead sales conversations, and close new business, while bringing the voice of prospective customers back to SMG to help shape our market story.

You’ll build pipeline and close new-logo opportunities with upper mid-market and enterprise-level organizations across restaurant, retail, and consumer services. As SMG grows and brings expanded capabilities to market, you’ll help turn that growth into new customer relationships and revenue.

• Own the full new-logo sales cycle, from account strategy and prospecting through negotiation and contract close.
• Build and manage qualified pipeline through account research, targeted outreach, referrals, industry events, campaigns, and partnership with SDRs.
• Lead discovery with prospective customers to understand their priorities, decision criteria, buying process, budget, and business challenges.
• Develop a clear, tailored value story that connects SMG’s platform, professional services, and expertise to customer needs.
• Build account plans, engage the right stakeholders, advance opportunities, and navigate procurement and contracting.
• Maintain accurate opportunity and forecast information in Salesforce, using prospecting and AI-enabled tools to improve visibility and execution.
• Share buyer and market insight with Sales, Marketing, Product, and other partners to strengthen messaging and go-to-market efforts.

Once fully ramped, success includes:

• Delivering against an annual new-logo quota of approximately $900K–$1.2M.
• Building a healthy pipeline of qualified opportunities with clear buyer needs, next steps, and paths to close.
• Winning new customers through a compelling value case and effective stakeholder engagement.
• Providing accurate forecasts and actionable market insight that help SMG improve its sales approach.

This is a goal-driven role with quota-based variable compensation and accelerator incentives.

You’re a proactive seller who can create momentum, make sound commercial decisions, and follow through in an evolving market. You’ll bring:

• At least 3 years of experience in B2B sales, business development, or another revenue-generating role.
• A track record of building pipeline, managing sales cycles, and closing business.
• Strong consultative selling, discovery, qualification, and negotiation skills.
• The ability to engage multiple stakeholders and connect customer priorities to a clear business case.
• Strong communication, presentation, organization, and follow-up skills.
• Confidence working independently, navigating ambiguity, and staying accountable to goals.
• Proficiency with Salesforce and comfort using prospecting, virtual-selling, and sales productivity tools.
• A bachelor’s degree is preferred; equivalent experience will also be considered.
• Experience selling SaaS, technology-enabled or professional services, ideally in restaurant, retail, or customer experience industries preferred.

This is an opportunity to help shape how SMG wins new business as we bring…