Service Tech - Plumber

Work Hard. Have Fun!

At Cerris Systems (formerly MMC Contractors), we believe in delivering quality craftsmanship while having fun along the way. Our group of construction service companies prides itself on almost 100 years of history, employee ownership structure, and competitive pay and benefits. From the moment you start working with us, we’ve got your growth in mind. We believe Cerris isn’t just a great place to start your career – it’s a great place to watch it advance for years to come.

Serves customers by installing and servicing plumbing systems and products.

• Plan and complete all necessary steps in the installation, maintenance, and repair of plumbing systems
• Troubleshoot malfunctions, interruptions, and failures of plumbing equipment
• Adhere to the highest standards of quality and safety
• Ensure complete customer satisfaction from start to finished product
• Comprehend customer requirements and make appropriate recommendations/briefings
• Respond to emergency service requests
• Communicate in a professional manner with employees and customers
• Produce detailed service reports and time entry daily
• Operate and maintain an organized and well-inventoried vehicle
• Adhere to current plumbing rules, regulations, and codes
• Proper use of tools and equipment
• Provide documentation including processes, daily logs, etc. as required for assigned projects
• Travel to jobs within service area and work with dispatch to ensure schedule is maintained and delays are promptly communicated
• Build positive relationships with customers
• Promote the company safety culture and safety awareness throughout the company, projects, or office
• Maintain a satisfactory driving record which, per Company’s vehicle policy, allows operation of a vehicle for business purposes
• Exercise initiative or, as directed, perform additional duties to meet the needs of the organization

• Ability to perform work accurately, completely, and in a timely manner
• Excellent customer service skills
• Excellent interpersonal communication skills on a technical level
• Ability to understand and implement best practice standards
• Ability to quickly and effectively solve complex problems
• Ability to deliver quality through attention to detail
• Ability to work both independently and as part of a team
• Ability to be proactive and resourceful
• Ability to build relationships with team members that transcend a project
• Ability to maintain current Class E driver’s license and good driving record

• 3 years or more of plumbing technical and trade experience

• Minimum of high school diploma or GED

• Must be able to lift 100+ pounds
• Able to tolerate extreme temperatures for extended periods of time
• Able to work overtime and weekend hours in an On-Call Rotation
• Able to continually push, pull, lift, grasp, hold, carry, reach, reach above the shoulders, stoop, bend at the waist, bend at the knee, kneel, bend side to side, crouch, stand on step stools or small ladders and balance
• This position will be required to use a ladder and work at tall heights (i.e., rooftop, access ladders, scissor-lift, scaffolding)
• Ability to pass drug screen, physical exam, and background check
• Must have reliable transportation
• Safety-sensitive position that requires extreme focus and attention to safety hazards and safety protocols

Cerris and its subsidiary companies are an Equal Opportunity Employer – EEO/AA/M/F/D/V/VEVRAA

Mid‑Senior level

Full‑time

Information Technology

Construction