Program Manager; Springfield, MO

Program Manager

Location: Springfield, MO

Department/Program: Maternal and Family Programs

Primary Shift: M-F, 8:00 am – 5:00 pm

Job Classification: Full-Time

FLSA Classification: Exempt

Salary: $46,000-$49,000

Travel Required: Y, 30% (local)

The Program Manager is a dual role providing family strengthening and case management to residents in Life House Crisis Maternity Home. This role utilizes strengths-based approach and focuses on the empowerment of each individual while upholding residential program structure.

• Provide comprehensive case management to residents and aftercare clients for the purpose of self-sufficiency.
• Attend community networking meetings representing the agency.
• Create and update individualized care plans for residents and clients per requirements and needs of the individual.
• Assist residents with transportation.
• Conduct intakes, face-to-face interviews, and orient new residents.
• Provide case management with each client in combination of phone and face-to-face visits in varied settings, including client’s homes in the aftercare program.
• Ensure residents complete chores, pass room checks, and uphold commitments and expectations of the program, including coordinating class schedules, corrective action plans, and administering drug screenings.
• Complete written and data-based documentation (internal case notes, housing plan, etc.).
• Advocate and interact with other service providers, parent educators, housing agencies, churches, and community organizations on behalf of participants, and facilitate referrals.
• Perform other related duties as assigned.

• Complete and review staff charts through continual audits.
• Conduct one-on-one meetings with direct reports.
• Set a professional example of leadership through mentoring, coaching, and appropriate feedback.
• Interview, onboard, train, and supervise staff and student interns.

Possesses a strong commitment to the mission of Catholic Charities, including understanding of Catholic Social Teaching and the ability to demonstrate the philosophy and values of the agency. The identity of the agency is clearly Catholic, and as such Catholic Charities adheres to the social and moral teachings of the Catholic Church.

Required:

• Bachelor’s degree in social work (BSW) or equivalent human services degree.
• This position requires a valid driver’s license, a reliable vehicle, and proof of insurance.

Preferred:

• Master’s degree in related field.
• Two years of experience in the social service field.
• Supervisory experience.

Open Date: 12/11/2025

Priority Date: 12/31/2025

If you have questions about this position, please contact Human Resources, hr, or .

Catholic Charities of Southern Missouri is an Equal Opportunity Employer.