Missouri Restoration CASE Manager; -Raised

The Restoration Case Manager specializes in restoration case management resources to assist survivors of the commercial sex industry and sex trafficking who are working toward long-term holistic restoration, and works to support survivor-driven approaches to personal goals, trauma recovery, and long-term success. We believe strongly in holistic restoration, recognizing that the issues are complex and that true transformation and healing come with concern and attention to the whole person, their family, and their community.

The restoration team plays a critical role in supporting women who have left exploitation and who need support and encouragement toward healthy relationships with others and opportunity for intervention and restoration as they choose a path toward healing and wholeness.

Primary Responsibilities:

Provide holistic case management and relational support to individuals with the goal of empowering survivors of the commercial sex industry and sex trafficking who are taking active steps toward trauma recovery and long-term personal success.

Participate in weekly case management team meetings to coordinate resources and services for program clients.

Perform intake assessments, goal setting, long-term plan development, progress monitoring, etc. with new and potential clients.

Comfortable making determinations about referrals and inquiries in need of long-term assistance and what an appropriate level of assistance will be for each new client.

Ability to engage in varied levels of relationships with referrals and clients, including responding to emails, calls, and texts with compassion, understanding, and healthy boundaries.

Provide transportation to/from the office, appointments, and other case management related needs of restoration clients.

Maintain commitment to confidentiality and recording case notes in a timely manner, including the oversight of other staff to maintain their own documentation.

Build and maintain a working knowledge of relevant and current aftercare resources, and key networking relationships with local aftercare partners, case managers, and staff.

Additional Expectations:

Ongoing growth in knowledge and skill related to the issue of sex trafficking and commercial sexual exploitation, trauma-informed care, and best practices in working with individuals in after-care programs.

Requires occasional availability on evenings and weekends for crisis referrals and emergency triage of resident situations. (Approx. 2-3x/month.)

Requires occasional travel, including travel between Springfield and surrounding areas for outreach nights and regular outreach activities.

Requires willingness to travel to Bangkok for professional development with our BKK team every 2-3 years

This position is full-time (30 – 40 hrs per week) with in-office hours falling primarily Mon – Fri in our Missouri office.

Qualifications & Requirements:

Wholehearted unity with Night Light’s statement of faith, core values, and DNA

Ever-growing personal relationship with Jesus and passion to point others to him

Degree in behavioral sciences field or equivalent experience preferred

Experience working with sex industry survivors in their recovery and/or people in crisis

Demonstrated leadership skills, experience, and passion for leadership

Strong organizational, problem-solving, analytical, and communication skills

Visionary, self-motivated, curious, and eager to take initiative

Sensitivity to complexities of cross-cultural ministry and relationships and a heart to honor the cultural context within which Night Light works; humility to be a learner of other cultures

Ability to work well under pressure and in an ever-changing environment; excited to try new things

Our Mission: Night Light is an…