Intensive Case Management Caseworker

The International Institute has job openings in St. Louis, MO and Springfield, MO.

International Institute is seeking mature-self starters who are well-organized, detail-oriented, able to work in fast-paced social services environment. Qualifications for each position vary. Candidates of diverse backgrounds are strongly encouraged to apply. Full-time positions include medical, dental, vision, PTO and retirement benefits.

EOE/AA. (Please no telephone inquiries.)

Position: Intensive Case Management Caseworker

Location: Springfield, MO

Job : 121

# of Openings: 1

The Intensive Case Management Caseworker provides trauma-informed case management, advocacy, crisis intervention, and life skills support to immigrant and refugee clients. This position works closely with clients, community partners, and agency staff to help individuals and families overcome barriers and achieve greater independence.

• Conduct client intakes, assessments, and individualized service planning.
• Provide ongoing case management, advocacy, crisis intervention, and referrals.
• Connect clients with community resources, healthcare, benefits, transportation, and interpretation services.
• Deliver life skills training on topics such as budgeting, healthcare navigation, parenting, and public transportation.
• Meet regularly with clients in the office, homes, or community settings.
• Maintain accurate and timely case documentation and reports.
• Collaborate with community partners and agency staff to coordinate services.
• Assist with grant reporting, program documentation, outreach, and community education efforts.

Qualifications

Preferred:

• MSW preferred; BSW with relevant experience accepted.
• Associate degree with 3-5 years of social services experience also considered.
• Experience working with immigrants, refugees, international populations, or trafficking survivors.

Knowledge &

Skills:

• Understanding of trauma-informed and strengths-based practices.
• Strong communication, organizational, and problem-solving skills.
• Ability to work effectively with diverse populations.
• Knowledge of community resources and social service systems.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to manage multiple priorities while maintaining confidentiality and professionalism.

Make a meaningful impact by empowering immigrant and refugee families to build stable, independent, and successful lives while working in a collaborative, mission-driven environment.

The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.

An Equal Opportunity/Affirmative Action Employer Services Provided On A Non-Discriminatory Basis

We believe the cornerstone of the International Institute, employees are our most valuable resource and investment. We plan to invest in our employees by developing and implementing an employee retention plan to better support them.  International Institute’s Strategic Plan)

We aspire to make St. Louis an inclusive, diverse, welcoming, and prosperous regionfor all - a region that provides equitable opportunities for everyone to achieve their greatest potential and contribute to the development of this vibrant community.

The work we do at the International Institute is important and life changing – no doubt, but we are only able to do this work because of the amazing support of our partners.

Your support goes a long way to touch and transform lives.

At IISTL, we will serve to the best of our ability. We will advocate for a more welcoming region. We will connect this community to resources that inspire growth. We will diversifyour income sources and invest…