Operations Delivery Specialist

Description

$20.00-$22.00 per hour

Join our dynamic team as an Operations Delivery Specialist, where you'll play a vital role in supporting GT Midwest’s local delivery operations and warehouse functions. Excellent schedule, Monday through Friday, 7a-4p. This hybrid role offers an exciting opportunity to contribute to our commitment to providing accurate, efficient, and high-quality service to our customers. If you are organized, customer-focused, and eager to be part of a collaborative environment, looking to grow your career, we encourage you to apply.

Requirements

The Operations Delivery Specialist is a hybrid Delivery/Warehouse role responsible for supporting GT Midwest’s local delivery operations and assisting warehouse functions to ensure accurate, efficient, and high-quality service to our customers. This position plays a key role in our VMI (Vendor Managed Inventory) workflow by delivering product to customer drop zones, optimizing route performance, and assisting warehouse staff with picking, packing, and shipping orders.

Delivery & Route Operation

• Ensure each delivery is staged properly so the VMI Specialist can perform put-away and scanning later in the day.
• Perform local deliveries to customer drop zones accurately and on time.
• Verify delivery accuracy before departure (count, labels, paperwork).
• Maintain professionalism and strong customer service on all customer sites.
• Conduct daily route inspections (vehicle condition, cleanliness, safety checklist).
• Follow all DOT, GT Midwest, and customer-specific delivery requirements.
• Communicate any delivery issues, delays, or customer concerns immediately to the Market Manager.

VMI Workflow Support

• Deliver products to designated drop zones for customers on VMI programs.
• Coordinate with the VMI Specialist on schedule, drop-zone accuracy, and product staging.
• Capture any customer notes, stocking concerns, or usage changes and report back to the team.

Warehouse Support

• Assist with daily picking, packing, and shipping operations as needed.
• Support inbound and outbound activities (staging, consolidation, organization).
• Follow all GT Midwest Standard Work Instructions for picking, packing, receiving, and product handling.
• Maintain clean, organized warehouse work areas aligned with 5S standards.
• Help replenish fast-moving stock and support warehouse accuracy initiatives.

Quality & Accountability

• Ensure 100% verification of all deliveries loaded onto the truck.
• Assist in reducing picking/packing/shipping errors by following process standards.
• Accurately record any issues or discrepancies found at customer sites or within the warehouse.
• Actively participate in continuous improvement and daily operational alignment.

SKILLS & QUALIFICATIONS

• 1–2 years of delivery, warehouse, or logistics experience Required.
• DOT Required (company provided)- must be able to pass DOT regulator requirements.
• Valid driver's license with clean driving record required, class E preferred
• Ability to lift 50 lbs repeatedly, operate pallet jacks, and maneuver warehouse materials.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to work independently in the field and collaboratively in the warehouse.
• Basic understanding of warehouse scanning, labeling, and order processing (training provided).

90 Day Evaluation for performance pay increase

Profit Sharing Bonus eligible annually

Annual Performance Evaluation

401k with Company Match

PTO and Sick Pay

Paid Holidays

Full Beneit Package

GT Midwest is an Equal Opportunity Employer.