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Customer Service Analyst Oriented, Training‑Driven

Job in Springfield, Clark County, Ohio, 45501, USA
Listing for: MassMutual
Apprenticeship/Internship position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Banking & Finance
Salary/Wage Range or Industry Benchmark: 33000 - 48000 USD Yearly USD 33000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Analyst — Growth‑Oriented, Training‑Driven

Mass Mutual Ascend is seeking a Customer Service Analyst in Cincinnati, OH to provide exceptional support via calls and chat. The role emphasizes treating clients like family, with on-the-job training and ongoing expert support for complex inquiries.

The schedule runs Monday–Thursday 10:00 AM–7:00 PM and Friday 8:00 AM–5:00 PM EST, with development opportunities and a culture focused on customer needs today and in the future.

This posting is for the Customer Service Analyst — Growth‑Oriented, Training‑Driven role at Mass Mutual, based in OH, United States.

We invite applications for the Customer Service Analyst — Growth‑Oriented, Training‑Driven position located in OH, United States.

The following position is for a Customer Service Analyst — Growth‑Oriented, Training‑Driven with Mass Mutual.

Our team is growing, and we are hiring a Customer Service Analyst — Growth‑Oriented, Training‑Driven in OH, United States.

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