Optometric Technician

Optometric Technician - AEG Vision

Location:

Springfield, Ohio, USA

Employment Type:

Part-time

Seniority Level: Entry level

Optometric Technicians assist optometrists in providing patient care, pre‑testing, post‑exam duties, specialty testing, and maintaining the doctor’s appointment schedule to ensure a professional and pleasant patient experience.

• Performs preliminary evaluation of patients before the OD exam, including dilation, topicals, diagnostic medications, and Optomap.
• Conducts verbal interviews with patients prior to OD visits to determine medical issues and visit reasons, communicating findings to the OD.
• Enters patient information into the Electronic Health Records (EEHR).
• Assists ODs in caring for patients in a timely, effective manner, adhering to the scheduled appointment times.
• Instructs patients on prescribed medical care and schedules follow‑up appointments as needed.
• Discusses LASIK options with patients and identifies interested individuals by reviewing patient information forms.
• Schedules referral appointments with ophthalmologists, manages diagnostic follow‑up visits, and completes required paperwork.
• Records and maintains patient records/files in compliance with company, federal, and state policies (HIPAA).
• Handles patient telephone inquiries regarding medication, treatment, or problems, referring to the OD as necessary.
• Completes proper coding of procedures for payment collection.
• Performs diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera, etc.) when required.
• Corresponds with internal and external doctor offices regarding patient and insurance referrals.
• Supports the OD with patient education as instructed by the Optometrist.
• Documents medical findings and communications between doctor and patient in Electronic Medical Records and assists with related clerical duties.
• Participates in practice meetings and projects as requested.
• Ensures maximum OD utilization through appointment confirmation, recall management, and outreach partnership with the manager.
• Calls all no‑shows or cancelled patients to reschedule appointments.
• Conducts contact lens insertion and removal classes (I&R) and manages contact lens trial inventory.
• Completes end‑of‑day responsibilities, including opti‑schedule wrap‑up and end‑of‑day checklist.
• Makes recommendations for efficiencies and processes that deliver quality, cost savings, and/or profitability improvements within the Practice and/or organization.
• Performs other duties within the Practice as requested and as time allows.

• High School or GED qualification.
• Entry‑level PC skills (MS Office, Windows, Word Processing).
• Demonstrated ability to work successfully in a team environment, prioritizing team goals.
• Excellent verbal and written communication skills for professional collaboration with co‑workers and patients.

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Experience maintaining patients’ records/files per HIPAA regulations.
• Industry certification (CPO, CPOA, CPOT) preferred but not required.

• Ability to communicate, exchange information, use necessary equipment, and move about the office.

Referrals increase your chances of being interviewed at AEG Vision by 2x.