Medical Assistant; MA - Neurosurgery Office

Medical Assistant (MA) – Neurosurgery Office

Bon Secours Mercy Health is dedicated to continually improving health‑care quality, safety, and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

$2500 sign‑on bonus for eligible hires.

As a faith‑based and patient‑focused organization, Mercy Health exists to enhance the health and well‑being of all people in mind, body and spirit through exceptional patient care. Success requires compassion, collaboration, excellence, and respect. We seek people committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

The Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care, ensuring services are provided within the Medical Assisting scope and state guidelines. Responsibilities include reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.

• Provides excellent customer service by greeting patients and the community in a respectful manner.
• Prepares and reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measures vital signs such as pulse rate, respiration, blood pressure, weight and height.
• Performs departmental clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Possesses the ability to troubleshoot and resolve problems promptly.
• Other duties as assigned.

• High School degree or GED.

• Medical Assisting certification from one of the following (required within 12 months of start date):
  • CMA – American Association of Medical Aprending
  • RMA – American Medical Technologists
  • CCMA – National Health career Association
  • NRCMA – National Association for Health Professionals
  • NCMA – National Center for Competency Testing
• If the incumbent cannot obtain MA certification, an Assessment‑Based Recognition in Order Entry (A ‑OE) is acceptable (not accepted in the state of South Carolina).

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH).

• One year of medical assistant healthcare experience (preferred, not required).
• Two years of clerical experience in a physician’s office (preferred, not required).

• Problem‑solving skills, basic computer skills, excellent communication and interpersonal skills.
• Engages with staff and patients in a professional manner.

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible).
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts.
• Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders.
• Tuition assistance, professional development and continuing education support.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Talent Acquisition Team at  If you would like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email

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