Care Coordinator-Primary Care

Working at Mental Health Services for Clark and Madison Counties means being part of an organization that values service, integrity, and compassion. Our nonprofit mission allows us to focus on care and community impact rather than revenue.

• A strong commitment to community mental health
• A respectful and supportive work culture
• Opportunities to contribute to meaningful, life-changing work

Team members are supported through a culture that encourages collaboration, respect, and professional responsibility. We believe that a healthy workplace is essential to delivering effective mental health care, and we strive to create an environment where staff feel valued and supported.

Mental Health Services for Clark and Madison Counties offers a variety of employment opportunities across multiple areas of the organization. Positions are available for professionals at different stages of their careers, from entry-level roles to experienced clinicians and administrators.

Position:Care Coordinator-Primary Care

Location: Springfield, OH

Job :998

# of Openings:1

Care Coordinator, Primary Care

Monday-Friday, 1st Shift

The Care Coordinator works in collaboration with the primary care provider and the behavioral health staff to coordinate care for consumers. The Care Coordinator provides outreach and engagement strategies with consumers. Coordinates all external services including other health care providers and supports to remove any barriers to social determinants of health. Implements chronic disease care management for the population served as medically appropriate, cost effective, culturally competent and individualized.

• Collaborate in overseeing the participants physical health needs are being met.
• Make referrals to primary care provider when needed.
• Coordinate care with all providers, internal and external.
• Provide individual patient/family education and self-management support that is appropriate based on language, cognitive abilities, literacy level, learning style, cultural norms, patient preference, readiness for change and resources available.
• Identify barriers when treatment goals are not met or important appointments are missed.
• Identify patients who are overdue for visits, labs and referrals
• Support quality measures.
• Liaison with insurance companies for patients.
• Participate in regular team meetings, staff meetings and quality improvement projects.
• Follow-up with assigned patients on all labs, tests and consults to ensure work is done.

• High School Diploma or Equivalent (Required)
• Associate’s degree in related field (Preferred)
• 3-5 years’ experience in healthcare administration/registration/office support preferred

• Valid drivers license and automobile insurance coverage
• NVCI
• CPR (BLS)/First Aid

All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and 2 step TB (or proof of prior TB) upon conditional offer of employment.

Mental Health Services for Clark and Madison Counties is committed to supporting the professional growth and well-being of our employees. We recognize that ongoing learning and development are essential in the mental health field.

MHS Offers the following benefits for full-time (35 or more hours per week) staff:

• Medical (Anthem HSA with HRA)
• HSA, Including Employer Contribution with Biometric/Wellness Exam Verification
• Vision (Eye Med)
• Flex Spending (Limited, Medical and Childcare through…